Dental Treatment Coordinator: Growth & Patient Care

Baim Institute; Midland; Hybrid; CAD 33,000 - 41,000; Full time

Job summary

Lifestyles is seeking an Administrative Assistant in Midland, Ontario to support patient flow and scheduling in a patient-centered dental practice. This full-time role offers a Monday to Thursday schedule 7:30am–5:00pm and Friday 7:30am–3:00pm.

You will encourage acceptance of treatment plans, present options, and build trusting relationships with patients while maintaining attention to detail and delivering exceptional service.

Qualifications

• Previous dental experience is required.
• Previous clinical experience as a Treatment/Scheduling Coordinator is preferred.
• Knowledge and understanding of oral treatment plans and ability to educate patients.
• Strong customer service experience.
• Detail oriented.

Responsibilities

• Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment.
• Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance.
• Build strong relationships with patients to ensure trust and loyalty.

Skills

Dental experience

Customer service

Treatment scheduling

Oral treatment plans

Detail oriented

Job description

Lifestyles is seeking an Administrative Assistant in Midland, Ontario to support patient flow and scheduling in a patient-centered dental practice. This full-time role offers a Monday to Thursday schedule 7:30am–5:00pm and Friday 7:30am–3:00pm.

You will encourage acceptance of treatment plans, present options, and build trusting relationships with patients while maintaining attention to detail and delivering exceptional service.