Dental Receptionist / Treatment Coordinator-Cariboo Dental

Cariboo Dental Clinic; Williams Lake; On-site; CAD 37,000 - 45,000; Full time

Benefits offered by this job

Extended health benefits

Supportive team environment

Career growth and development

Job summary

Cariboo Dental in Williams Lake, BC is seeking a Dental Receptionist / Treatment Coordinator to join our busy clinic and ensure smooth front desk operations. You will welcome patients, manage calls and appointments, and support the clinical team with treatment planning.

You should have knowledge of dental terminology, enjoy teamwork, and be comfortable discussing costs and insurance. We offer extended health benefits, a supportive team environment, and opportunities for career growth.

Qualifications

• Experience in dental reception or treatment coordination is preferred.
• Strong knowledge of dental procedures and terminology is a plus.
• Excellent communication and customer service skills are essential.
• Attention to detail and multitasking abilities are important.
• Confident discussing treatment costs with patients.

Responsibilities

• Welcome patients and provide excellent customer service
• Manage calls, appointments, and daily scheduling
• Coordinate treatment plans and appointment sequences
• Explain treatment recommendations, costs, and insurance coverage
• Process insurance claims, predeterminations, and payments
• Prepare treatment estimates and financial arrangements
• Follow up on outstanding and unscheduled treatment

Skills

Reception/administrative experience

Dental terminology

Communication skills

Detail-oriented

Team player

Cost discussions with patients

Job description

OFFICE MANAGER Full Time Reception - Clinic BC-138 Cariboo Dental Clinic, Williams Lake, BC, CA

Salary Range: $27.00 To $33.00 Hourly

Join Our Team!

At Cariboo Dental, we believe a strong administrative team is essential to providing exceptional patient care. We are looking for someone who brings professionalism, enthusiasm, and a genuine commitment to supporting both our patients and colleagues.

About the Role

Cariboo Dental is looking for a confident, organized, and experienced Dental Receptionist / Treatment Coordinator to join our team in Williams Lake, BC!

We are seeking a strong administrative professional who takes pride in delivering exceptional patient care, maintaining an organized schedule, and supporting the daily operations of a busy dental practice.

The ideal candidate has a strong understanding of dental procedures, treatment planning, and dental terminology, allowing them to confidently communicate with patients, coordinate treatment appointments, and support the clinical team.

We value individuals who take initiative, communicate effectively, and understand the importance of creating a welcoming and positive experience for every patient.

What We Offer

Extended health benefits (FT)

Supportive team environment

Career growth and development

Schedule

• Full-time, flexible hours
• No evenings! May require some Saturdays

Key Responsibilities

Welcome patients and provide excellent customer service

Manage calls, appointments, and daily scheduling

Coordinate treatment plans and appointment sequences

Explain treatment recommendations, costs, and insurance coverage

Process insurance claims, predeterminations, and payments

Prepare treatment estimates and financial arrangements

Follow up on outstanding and unscheduled treatment

Qualifications

Dental reception or treatment coordination experience preferred

Will also consider junior administrators

Strong knowledge of dental procedures and terminology is a plus!

Strong attention to detail and multitasking abilities

Confident discussing treatment costs with patients

Positive, reliable, team-oriented attitude

Positive, reliable, team-oriented attitude

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.