Patient Care Coordinator - Granville Station Dental

hellodent; Vancouver; Híbrido; CAD 34 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

RRSP matching

Gym discounts

Insurance savings

Employee & Family Assistance Program

Resumo da oferta

Hello Vancouver-based dental practice hellodent seeks an experienced Dental Receptionist to welcome patients, manage appointments, and handle calls with courtesy. You will maintain precise patient records, process billing, and coordinate referrals in a fast-paced environment focused on quality care.

The role requires at least 3 years in dental administration, proficiency with Tracker software, and meticulous administrative work.

Qualificações

• Minimum 3 years of dental administration experience.
• Proficiency with Tracker Practice Management Software is a strong asset.
• Strong administrative skills with excellent attention to detail.

Responsabilidades

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Conhecimentos

Tracker experience

Administrative skills

Attention to detail

Formação académica

3+ years dental administration experience

Ferramentas

Tracker

Descrição da oferta de emprego

About us:

Located in the center of Vancouver, our practice has been serving the Downtown Vancouver community for 14 years.

We have a dedicated team, passionate about continually upgrading the knowledge and skills which contribute to our patients' ongoing oral health.

We're looking for an experienced, self-motivated Dental Receptionist to join our team.

Schedule:

• Monday - Wednesday 9:00 to 5:00 pm
• Friday - Saturday: 9:00 to 5:00 pm
• Sundays: 10:00 - 6:00 pm

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is$25-$32/hour depending on skills, experience, and location.

Your Role:

• Welcome andassistpatients upon arrival, creating a warm and positive first impression
• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
• Effectively manage the recall system andmaintainaccurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 3 year ofDental Administrationexperienceisrequired
• Proficiency with Tracker, our Practice Management Software is a strong asset
• Strong administrative skills with excellent attention to detail

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.