Dental Receptionist - Omega Dental

Omega Dental; Delta; On-site; CAD 41,000 - 47,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee Assistance Program

Job summary

Omega Dental in Delta, Canada, is seeking a Dental Administrator to welcome patients, manage appointments, and maintain accurate records. You will handle calls, scheduling changes, and referrals while ensuring efficient billing and insurance claim processes.

A clinical background is an asset and experience with dental software is required. Compensation includes a competitive hourly wage with benefits and ongoing opportunities for CE and career growth within a supportive team focused on patient

Qualifications

• Minimum 2 years of Dental Administration experience.
• Experience with dental software programs required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients on arrival.
• Optimize daily appointment scheduling to minimize gaps.
• Manage recall system and keep patient records up to date.
• Handle calls, appointments, confirmations, changes, cancellations.
• Process referrals and organize patient records and charts.
• Address cancellations and encourage attendance.
• Process billing, payments, and insurance claims professionally.

Skills

Dental admin

Dental software

Tools

Dental software

Job description

Get to Know Us:

Omega Dental has been serving Delta and the surrounding communities for many years.

Our practice offers a complete range of dental services, general dentistry and implant dentistry services, Invisalign, and much more. Our team of dentists and dental care staff are highly regarded in their field and provide unparalleled dental care in a safe and are passionately dedicated to continuing education, regularly attend courses, earn certifications to ensure they provide the most up-to-date dentistry. We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://omega-dental.business.site/

Schedule:

• MONDAY: 9am -4pm
• TUESDAY: 11am -7pm
• WEDNESDAY: 11am -7pm
• THURSDAY: 9am -4pm
• FRIDAY: 9am-3pm

What Sets Us Apart:

• Grow Without Limits:We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is $30-$34/hour depending on skills, experience, and location.

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 2 years of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve.