Dental Receptionist - Life Dental

Dentalcorp Health Services LTD.; New Westminster; Presencial; CAD 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee & Family Assistance Program

Descripción de la vacante

Life Dental in New Westminster, BC, part of the dentalcorp network, is hiring for a Dental Administrative Support role. The position offers a competitive hourly wage and a comprehensive rewards package, with a focus on patient care and team development.

The role requires at least one year of dental admin experience and familiarity with dental software. Shifts are Tue–Thu 10:00 AM–6:00 PM, with on-site work in a modern clinic.

Formación

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsabilidades

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries.

Conocimientos

Dental administration

Dental software

Herramientas

Dental software programs

Descripción del empleo

Get to Know Us: Life Dental is a comprehensive care clinic that cares for all of your dental needs, from basic cleanings to complex surgeries. In addition to general dentistry and advanced procedures, we are at our core a community-centered clinic and believe strongly that all smiles matter. With state-of-the-art equipment and an expert team, we can take care of all our patient's needs in one clinic. We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support. Our office is in the heart of uptown New Westminster, BC at 6th and 3rd street. https://www.lifedental.ca/

Schedule:

Tuesday, Wednesday, and Thursday from 10:00 AM to 6:00 PM

What Sets Us Apart:

• Grow Without Limits: We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this position is $25-$30/hour depending on skills, experience, and location.

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information:

Candidates must be legally authorized to work in Canada.

We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

While we thank all applicants for their interest, only those selected for further consideration will be contacted.

Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

Our purpose is to provide the best care for our patients.

We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.

We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.