Dental Receptionist - Dentalcorp

Dentalcorp; London; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to join their dynamic team. In this role, you will be the welcoming face for patients, ensuring they have a positive experience from the moment they arrive. Your organizational skills will be key in managing appointment schedules and maintaining accurate patient records. With a commitment to employee development, this forward-thinking company offers a comprehensive benefits package, including competitive compensation, career growth opportunities, and a modern work environment. If you are passionate about providing exceptional service and contributing to a team that values work-life balance, this opportunity is perfect for you.

Benefits

Competitive Compensation

Corporate Gym Membership

Employee and Family Assistance Program

Career Development Opportunities

Work-Life Balance

Access to Modern Technology

Qualifications

• Minimum 1 year of administration experience required.
• Clinical background and experience with dental software preferred.

Responsibilities

• Greet and assist patients to ensure a positive experience.
• Manage appointment schedules and maintain patient records.

Skills

Administration Experience

Customer Service

Communication Skills

Education

High School Diploma

Dental Software Knowledge

Tools

Dental Software Programs

Job description

About us:
Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. To learn more, visit dentalcorp.ca

Schedule:

Monday to Thursday: 9:00 am - 5:00 pm

Friday: 8:00 am - 4:00 pm

Select Saturdays: 8:00 am - 4:00 pm

Benefits of Joining Our Team:

1. Competitive compensation
2. Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
3. Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
4. Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
5. Attend social and CE events to network with dental professionals in your community
6. Work-life balance and flexibility
7. Access to modernized technology to provide optimal oral care to patients

Responsibilities:

1. Greet and assist patients as they arrive; ensure a lasting positive impression for them
2. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
3. Effectively manage recall system and accurately maintain patient database
4. Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
5. Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

1. Minimum 1 year of administration experience
2. Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.