Dental Receptionist - Chapman Mills Dental

Dentalcorp; Ontario; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a dedicated dental team in a thriving practice that values quality care and innovation! This role offers the chance to work in a supportive environment, where you can grow your career while providing exceptional service to patients. With a commitment to continuous learning and access to advanced technologies, you will play a vital role in ensuring a smooth experience for patients from the moment they arrive. Enjoy a competitive compensation package, work-life balance, and the opportunity to connect with dental professionals in the community. If you're passionate about patient care and eager to develop your skills, this position is perfect for you.

Benefits

Competitive Compensation

Corporate Gym Membership Program

Employee and Family Assistance Program

Career Development Opportunities

Work-Life Balance

Access to Modern Technology

Qualifications

• Minimum 1 year of administration experience required.
• Experience with dental software programs is a plus.

Responsibilities

• Greet and assist patients to ensure a positive impression.
• Manage appointment scheduling and patient inquiries efficiently.
• Maintain and file all patient records and charts accurately.

Skills

Administration

Dental Software Programs

Customer Service

Education

High School Diploma

Dental Assistant Certification

Tools

Patient Database Management Software

Appointment Scheduling Software

Job description

About us:

Dr. Fayad and the entire Staff at Chapman Mills Dental are committed to providing comfortable and quality care to all our patients. We are a general dentistry practice located in Ottawa, Ontario and we offer a wide range of dental services including general dentistry, cosmetic dentistry, and more!

We pride ourselves on providing quality dental care and 4.6 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, training & development, and support.

Our practice is in the heart of Barrhaven in the RIOCAN Marketplace Mall at 50 Marketplace Ave, Nepean, Ontario.

Schedule: Full-time

Benefits of Joining Our Team:

1. Competitive compensation
2. Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
3. Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
4. Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
5. Attend social and CE events to network with dental professionals in your community
6. Work-life balance and flexibility
7. Access to modernized technology to provide optimal oral care to patients

Responsibilities:

1. Greet and assist patients as they arrive; ensure a lasting positive impression for them
2. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
3. Effectively manage recall system and accurately maintain patient database
4. Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
5. Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

1. Minimum 1 year of administration experience
2. Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.