Dental Care Concierge & Scheduling Specialist

Dentalcorp Health Services LTD.; Toronto; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay with annual reviews

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Total rewards package

Job summary

Dawson Dental in East York, Toronto, is seeking a Dental Administrator to warmly greet patients, optimize daily schedules, maintain accurate records and handle referrals. You will manage recalls, process billing, insurance claims, and patient inquiries, ensuring a positive patient experience.

This replacement position offers competitive pay and a supportive, growth‑oriented workplace. Join a team focused on patient care, modern technology, and professional development in a flexible, supportive

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Skills

Dental administration

Dental software

Tools

Dental software

Job description

Dawson Dental in East York, Toronto, is seeking a Dental Administrator to warmly greet patients, optimize daily schedules, maintain accurate records and handle referrals. You will manage recalls, process billing, insurance claims, and patient inquiries, ensuring a positive patient experience.

This replacement position offers competitive pay and a supportive, growth‑oriented workplace. Join a team focused on patient care, modern technology, and professional development in a flexible, supportive