Dental Administrator - Scotia Dental

Dentalcorp; Halifax; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee Assistance Program

Job summary

Scotia Dental in Halifax, Canada, is seeking a full-time Dental Administrative Assistant to join our team. You will welcome patients, manage the appointment calendar, and maintain accurate patient records with a friendly, patient-centered approach.

The role emphasizes recall management, billing, insurance processing, and professional communications with providers. A one-year contract with modern tech and growth opportunities is offered.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Strong communication and organizational skills are essential.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize daily appointment schedule to maximize utilization and minimize gaps.
• Proactively manage recall system and maintain accurate patient records.

Skills

Customer service

Communication

Organizational skills

Reception experience

Tools

Dentrix

Open Dental

Job description

Get to Know Us:Discover your next opportunity at Scotia Dental, where exceptional care meets innovation and community. With a 4.8-star Google rating, we’re proud to be recognized for our commitment to excellence, continuous learning, and cutting-edge technology.Located in the heart of downtown Halifax at Scotia Square, our practice places you in the midst of an exciting urban environment. Imagine life near the waterfront, surrounded by scenic parks, trendy restaurants, and vibrant cultural experiences. Halifax offers the perfect blend of city energy and natural beauty, with breathtaking harbor views and countless opportunities for recreation and exploration.Join our team at Scotia Dental and experience a career where professional growth and a dynamic lifestyle go hand in hand.Schedule:Monday & Tuesday: 8:00 AM - 5:00 PMWednesday - Friday: 8:00 AM - 7:00 PMFull time hours - 40 hours per weekThis is a one (1) year contractWhat Sets Us Apart:Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your termsBrilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance ProgramBuild Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growthCulture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growthYour Role:Welcome and assist patients upon arrival, creating a warm and positive first impressionOptimize the daily appointment schedule to ensure full utilization with minimal gapsEffectively manage the recall system and maintain accurate, up-to-date patient recordsHandle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellationsProcess referral letters and other patient correspondence from providers; organize, manage, and file all patient records and chartsProactively manage potential cancellations and address objections to encourage patients to keep their appointmentsComplete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive mannerAbout You:Minimum 1 year of Dental Administration experience is requiredExperience with dental software programs is requiredClinical background is considered an assetApplication Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.