Dental Administrator - Capitol Dentistry

dentalcorp; Toronto; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee Assistance Program

Job summary

Capitol Dentistry in Toronto is a modern, patient-focused dental practice dedicated to exceptional care in a warm environment. As a Dental Administrator, you will be an integral part of that experience, using your organization and people skills to help patients feel comfortable and well cared for.

The role involves managing appointments, recalls, patient records, billing, and insurance claims while delivering friendly service.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling.
• Process referral letters and other patient correspondence; organize patient charts.
• Assist with billing, process payments, and respond to insurance questions professionally.

Skills

Communication skills

Organizational skills

People skills

Customer service

Tools

Dental software

Job description

Get to Know Us:

Capitol Dentistry is a modern, patient-focused dental practice dedicated to providing exceptional care in a warm and welcoming environment. The team values building strong relationships with patients and creating a positive experience from the moment they walk through the door.

As a Dental Administrator, you'll be an important part of that experience. You'll join a supportive team where your organization, communication, and people skills will be valued, while helping patients feel comfortable and well cared for.

Schedule:

Monday-Thursday: 7:45 AM-5:30 PMFriday: 7:45 AM-2:30 PM

What Sets Us Apart:

• Grow Without Limits: We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise , tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is $20-$22 /hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate , up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental A dministration experience is required
• Experience with dental software programs is required
• C linical background is considered an asset

Application Information:

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.