Dental Administrator

HealthONE; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

HealthOne is launching a new Toronto Metro Centre Clinic and seeks a Dental Administrator to join the Dental team. The role focuses on delivering patient-centered care, coordinating front-desk duties, and supporting clinic operations with accuracy and professionalism.

The ideal candidate has at least 2 years in dental administration or reception, strong communication skills, and a willingness to grow with the organization. Evening/weekend availability is required.

Qualifications

• Minimum of 2 years’ experience as a Dental Administrator or Receptionist.
• Excellent client service skills with strong verbal and written communication abilities.
• Strong work ethic and organizational skills, with the ability to manage competing priorities efficiently.
• Self-motivated and goal-oriented, with a willingness to take on multiple responsibilities and grow within the role.
• Proficient in Microsoft Office (Word, Excel, Outlook) and experienced with CRM/EMR systems, preferably Tracker software.
• Availability to work evenings and weekends as required by business needs.
• Post-secondary education in Dental Administration or a related field is considered an asset.

Responsibilities

• Provide compassionate and welcoming service to patients, ensuring they feel comfortable and receive a consistently exceptional experience.
• Manage front desk operations with meticulous attention to detail, including appointment scheduling, confirmations, billing, payment processing, and accurate data entry.
• Support smooth clinic operations by adhering to policies and procedures, delivering reliable administrative assistance, and contributing to the achievement of clinic goals.
• Proactively identify opportunities to enhance the patient experience and assist the management team in driving clinic performance and growth.

Skills

Customer service

Verbal communication

Written communication

Organization

Prioritization

Self-motivated

Education

Post-secondary education in Dental Administration or related field

Tools

Microsoft Office

Tracker CRM/EMR

Job description

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together eight departments under one roof. With clinics in North York, Toronto Harbourfront, and King West (The Well), and continuing to expand with the launch of a new Toronto Metro Centre location, we deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic, and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives, and YOU can help us achieve this!

At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you!

About the Role

HealthOne is seeking a highly motivated and detail-oriented Dental Administrator to be part of the launch of our new Toronto Metro Centre Clinic, opening in early November. As an integral member of HealthOne Dental, one of eight specialized departments within our organization, you will be part of a cohesive team of dental professionals dedicated to delivering personalized, patient-centered care.

We are committed to maintaining the highest standards of quality and professionalism and are looking for a candidate who shares our dedication to excellence in dental care.

Responsibilities:

• Provide compassionate and welcoming service to patients, ensuring they feel comfortable and receive a consistently exceptional experience.
• Manage front desk operations with meticulous attention to detail, including appointment scheduling, confirmations, billing, payment processing, and accurate data entry.
• Support smooth clinic operations by adhering to policies and procedures, delivering reliable administrative assistance, and contributing to the achievement of clinic goals.
• Proactively identify opportunities to enhance the patient experience and assist the management team in driving clinic performance and growth.

Qualifications and Skills:

• Minimum of 2 years’ experience as a Dental Administrator or Receptionist.
• Excellent client service skills with strong verbal and written communication abilities.
• Strong work ethic and organizational skills, with the ability to manage competing priorities efficiently.
• Self-motivated and goal-oriented, with a willingness to take on multiple responsibilities and grow within the role.
• Proficient in Microsoft Office (Word, Excel, Outlook) and experienced with CRM/EMR systems, preferably Tracker software.
• Availability to work evenings and weekends as required by business needs.
• Post-secondary education in Dental Administration or a related field is considered an asset.

Why Join HealthOne?

• Join a supportive and positive leadership team dedicated to your success and professional growth.
• Work in a modern, well-equipped facility designed to provide an excellent patient and staff experience.
• Enjoy regular staff engagement activities, including themed events, monthly birthday celebrations, and team-building opportunities that foster a vibrant workplace culture.
• Be part of a collaborative, multidisciplinary dental team where your contributions make a meaningful impact.

Schedule:

• Full-Time (37.5 hours)

At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact [e-mail] . We will make every effort to meet your accommodation needs and support you throughout the process.

At HealthOne, we may use AI-powered tools to assist with some of the behind-the-scenes tasks in recruitment, such as generating interview questions and scheduling interviews. These tools help us work more efficiently and stay organized, but all final hiring decisions are made by our team of real people. We’re committed to using technology responsibly, ensuring a fair and transparent process, and complying with all applicable laws, including the Employment Standards Act (ESA).