Demand Planning Manager

Deciem Inc; Toronto; On-site; CAD 96,000 - 105,000; Full time

Job summary

DECIEM is seeking a Demand Planning Manager in Ontario, Canada, to lead a small regional team and develop item-level forecasts using historical data and market insights. The role emphasizes collaboration with Customer, Partnership, and Marketing teams to improve forecast accuracy and inventory control.

You will cleanse data, apply statistical models, monitor DC inventories, and drive cross-functional planning. Strong Excel skills and APICS/IBF certifications are a plus.

Qualifications

• 5+ years of experience in forecasting, S&OP and inventory management.
• 2+ years of people management/leadership experience.
• Advanced Microsoft Office skills, including Excel, Access, Word and PowerPoint.
• Experience with Forecasting & Replenishment Applications; IBF CPF or APICS CPIM certifications are preferred.

Responsibilities

• Lead and manage a team of 1–2 Regional Demand Planners, promoting forecasting excellence and consistency.
• Develop item-customer-level or item-market-level forecasts using historical data and insights from multiple teams.
• Cleanse historical data and apply standard statistical modelling techniques to generate baseline forecasts.
• Maintain knowledge of forecast components: baseline, promotions, market trends, and growth targets.
• Monitor inventory levels across regional DCs and ensure targets are met.
• Analyze performance against forecasts and address variances.
• Manage rolling 16-week supply commitments for key accounts.
• Facilitate monthly demand consensus planning with cross-functional teams.
• Identify supply chain risks and opportunities via POS trends and regional inventory data.
• Explore process improvements and sustainable supply chain initiatives.

Skills

Forecasting & S&OP

People leadership

Advanced Excel

Cross-functional collaboration

Education

Engineering or related field / Economics / Statistics

IBF CPF certification

APICS CPIM certification

Tools

Excel

Access

Word

PowerPoint

Job description

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.

Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.

We are DECIEM, The Abnormal Beauty Company.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE’RE LOOKING

The Demand Planning Manager is responsible for overseeing the regional demand forecasting process and developing accurate item customer or item-market level forecasts using statistical modeling, historical data, and market intelligence from Customer, Partnership, and Marketing teams.

STRONG FIT:

5+ years of experience in forecasting, S&OP and inventory management, including statistical modelling and item-customer or item-market-level forecasting.
2+ years of people management and/or leadership experience, with the ability to lead and develop a team of 1–2 Regional Demand Planners.
Advanced Microsoft Office skills, particularly Excel, with strong analytical abilities and proven experience building cross-functional relationships to drive forecast accuracy and supply chain performance.
Nice to have: Experience with Forecasting & Replenishment Applications and IBF CPF or APICS CPIM certifications.

PAY RANGE

The anticipated base salary for this position is $96,400 to $105,000 CAD.

Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location.

WHAT YOU’D BE DOING IN THIS ROLE

• Lead and manage a team of 1–2 Regional Demand Planners, promoting forecasting excellence and consistency.
• Develop item-customer-level or item-market-level forecasts using historical data, shipment patterns and insights from Customer, Partnership and Marketing teams.
• Cleanse historical data and apply standard statistical modelling techniques to generate baseline statistical forecasts.
• Maintain detailed knowledge of all forecast components, including baseline, promotional uplifts, Sales & Marketing intelligence, new product introductions, market trends and growth targets.
• Monitor and maintain inventory levels across assigned regional Distribution Centres (DCs), ensuring they meet target levels.
• Analyse customer performance against forecasts, identify significant variances through exception reports and take corrective action.
• Manage and confirm rolling 16-week supply commitments for key accounts.
• Facilitate monthly demand consensus planning with cross-functional teams, including Partnership, Finance and Marketing.
• Identify and quantify supply chain risks and opportunities by analysing POS trends, regional DC inventory levels and customer constraints.
• Identify process improvements and sustainable supply chain opportunities, working with senior management and the Sustainability & Social Impact team to improve supplier selection against social and environmental performance standards.

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• Relevant Experience: 5+ years of experience in forecasting, S&OP and inventory management.
• People Leadership: 2+ years of people management and/or leadership experience.
• Technical Skills: Advanced Microsoft Office skills, including Excel, Access, Word and PowerPoint.
• Stakeholder Management: Proven ability to build strong cross-functional relationships and align stakeholders around common business goals.
• Education & Professional Certifications: Relevant education or equivalent work experience in Engineering, Business Administration, Economics or Statistics is an asset. IBF CPF and APICS CPIM certifications are preferred.

BUILDING GROWTH TO POWER GOOD

We are a People first company that lives by our core values to…

• Play in the grey.
• Be the rabbit.

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DEI and our future. You can learn more about our DEI commitment in our open letter, " Belonging is the Destination, Change is the Journey ".

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.