Demand Planner

ZipRecruiter; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in natural and manufactured tiles is seeking a Demand Planner in Toronto. The role involves forecasting stock product demand, collaborating with various teams, and leading change initiatives to improve inventory management. Ideal candidates will have strong analytical skills and experience in demand planning and supply chain processes.

Benefits

Collaborative and fun work culture

Comprehensive health benefits

Employee Assistance Program

Competitive compensation

Onsite gym

Flexible work schedules

Recognition programs

Free parking

Company events

Family support and parental leave

Qualifications

• 3-5+ years of experience in Demand Planning, Supply Chain, or Finance.
• Experience with S&OP processes, customer and supply planning.

Responsibilities

• Create demand forecasts at organizational, product category, and SKU levels.
• Collaborate with stakeholders to ensure forecast accuracy and reduce bias.

Skills

Analytical

Communication

Leadership

Problem Solving

Education

Undergraduate degree in business, supply chain, engineering, finance

Tools

MS Office

ERP systems

Power BI

Job description

Job Description

Position: Demand Planner

Reports To: Director, Supply Chain

Location: Toronto, ON

Position Overview

Stone Tile is searching for a Demand Planner to elevate our business. Celebrating our 30th anniversary in 2022, we are North America's leading fashion house of natural and manufactured tiles, stone, and wood. With over 160 employees and showrooms across major Canadian cities such as Toronto, Montreal, Vancouver, and Calgary, we aim to enhance our reputation as a luxury design firm for architects, designers, and discerning residential customers seeking to redefine their spaces beyond the ordinary.

The Demand Planner is responsible for forecasting stock product demand by collaborating with Sales, Product Development, Project Management, and Replenishment teams. The role requires a team-oriented, analytical, and interpretive individual with strong process, analytical, and system skills. Key responsibilities include analyzing sales results, identifying market trends, understanding customer demand—especially project-based demand—and managing the S&OP forecasting process through effective communication with internal stakeholders.

What will you do?

1. Work closely with the Replenishment Analyst Team to create demand forecasts at organizational, product category, and SKU levels; manage replenishment parameters (MIN/MAX) for all SKUs.
2. Collaborate with the Replenishment Analyst Team, Sales, and other stakeholders to ensure forecast accuracy and reduce bias.
3. Build strong relationships with cross-functional partners to develop a deep understanding of the business, acting as a trusted advisor.
4. Lead change initiatives by leveraging relationships, skills, and processes to support S&OP, driving sustainable improvements.
5. Facilitate Demand Pre-Consensus reviews with operational leadership to provide an unbiased view of project demand and material flow, improving inventory management.
6. Ensure thorough preparation for project management and replenishment meetings with accurate, consolidated information and clear messaging to support effective decisions.
7. Identify and escalate risks, opportunities, and critical business decisions within the S&OP process.
8. Participate in all aspects of S&OP and supply chain meetings, including weekly reviews and project roll-outs.
9. Analyze monthly sales and inventory levels, providing recommendations to optimize sales and inventory, and impact customer forecasts.
10. Maintain and leverage S&OP forecast plans, ensuring alignment down to product category and SKU levels.
11. Evaluate forecast accuracy, out-of-stock rates, and bias, implementing corrective actions as needed.
12. Lead continuous improvement initiatives in forecasting and demand planning through cross-functional collaboration.

Core Competencies

Required

• Undergraduate degree in business, supply chain, engineering, finance (e.g., BA, B.Comm, B.Eng)
• 3-5+ years of experience in Demand Planning, Supply Chain, or Finance
• Experience with S&OP processes, customer and supply planning
• Proficiency in MS Office (Advanced Excel), forecasting/supply planning applications, ERP systems, MS Project, Power BI, Business Objects
• Effective communication skills across organizational levels
• Ability to prioritize, multitask, and deliver reports timely with contingency plans
• Strong analytical, statistical, and regression modeling skills
• Leadership, collaboration, and project management abilities
• Creative problem-solving and process improvement motivation
• APICS certification and/or MBA preferred
• Experience in building materials forecasting or supply chain operations
• Proven ability in analytics and critical thinking

Why Join Stone Tile?

Founded with a vision for high-end quality and design, Stone Tile leads the industry with innovative interior fashion solutions. Our commitment to excellence extends to our team, fostering growth and success through clear goals and supportive work environment.

Perks and Benefits:

• Collaborative and fun work culture
• Comprehensive health benefits
• Employee Assistance Program
• Competitive compensation
• Onsite gym
• Flexible work schedules
• Recognition programs
• Free parking
• Company events
• Family support and parental leave
• Opportunities to innovate and improve