Delivery Specialist

goeasy Ltd.; Red Deer; On-site; CAD 40,000 - 50,000; Full time

Job summary

Join goeasy Ltd. as a Delivery Specialist and be part of a team recognized for its commitment to customer satisfaction. This role involves engaging customers, understanding their needs, and delivering products with care. Enjoy a comprehensive training program and a perks package that includes health benefits, financial incentives, and opportunities for recognition and growth.

Benefits

Monthly incentive plans

Extended healthcare coverage

Paid personal and volunteer days

Employee discounts on home goods

Tuition Assistance Program

Leadership development opportunities

Qualifications

• Excellent communicator focused on customer satisfaction.
• Experience in a customer-facing environment.
• Full class driver’s license with a clean abstract.

Responsibilities

• Build superior customer sales experiences in-store and online.
• Communicate financial product terms and provide solutions.
• Deliver products to customers' homes with best-in-class service.

Skills

Communication

Compassion

Customer service

Sales orientation

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Delivery Specialist, you will have a significant impact in ensuring our customers are fully satisfied with our services when receiving our products.

No experience, but looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s In It For You

Benefits and Perks package which goes beyond your base salary:

• Financial
• Monthly incentive plans
• RRSP and Employee Share Purchase Plan matching

• Health & Lifestyle
• Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
• 5 personal days, company-paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

• Perks
• Perkopolis employee discount program
• Employee discounts on furniture, electronics, and appliances
• easyloans – employees have access to loans at lower interest rates
• Tuition Assistance Program

• Recognition
• Opportunities for monthly, quarterly, and annual awards
• Leadership development programs – over 70% internal promotion rate!

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions
• Communicate the terms and conditions of our financial products and how we can help them achieve their goals
• Support retail operations by supporting the merchandising and maintenance of the store
• Deliver best-in-class service when delivering our products to customers’ homes

Who You Are As The Successful Candidate

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
• Compassionate and operates with integrity on every sale – will care deeply for our customers!
• Some experience in a customer-facing environment
• Full class driver’s license with a driver’s abstract in good standing
• Ability to lift 50+ pounds and move large home goods
• Able to pass background checks (criminal, employment, driving history)

At goeasy, we believe that we can only be the best when people bring their best selves to work every day. We are committed to cultivating a work culture where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process, and we will work with you to address your needs.