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Benefits offered by this job

Employee meal discount

Premium Rate of Pay

Fast pace work environment

Job summary

Tim Hortons is seeking a Restaurant Manager to lead two locations in Ontario by driving daily operations, team development, and adherence to brand standards. You will recruit, train, and coach staff to maintain exceptional guest experiences in a fast-paced setting.

This role requires strong leadership, operational excellence, and the ability to manage schedules, costs, and performance. Tim Hortons values dedicated leaders who can motivate teams and deliver consistent results across locations.

Qualifications

• 3-5 years quick service management experience required.
• 2 years Tim Hortons experience required.
• Driver's license and vehicle required.

Responsibilities

• Oversee the day-to-day operations of the restaurant as directed by the Franchise Owner.
• Must enjoy challenging themselves and their teams to exceed expectations.
• Ensure the store operates to Tim Hortons standards and delivers a Perfect Guest Experience.
• Constant hiring and training to develop new leaders and ensure team growth.

Skills

Team leadership

Recruiting

Coaching

Guest service

Operations

Education

Secondary education

Post-secondary education preferred

Job description

Restaurant Manager

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business.

You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!

Your 3-5 years of quick service experience in a management role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.

We are seeking 3 dedicated and experienced Restaurant Manager for two locations to lead daily operations, support team development, and ensure all company standards and operational goals are met.

Management Responsibilities include (but are not limited to):

• Oversee the day-to-day operations of the restaurant as directed by the Franchise Owner.
• Must enjoy challenging themselves, their teams to exceed expectations.
• Must be self-motivated and able to motivate their teams by setting targets and reaching goals.
• Ensure the store is operating to all Tim Hortons standards, and creating the Perfect Guest Experience every time.
• Constant hiring and training to develop new leaders and ensure team growth.

Core Duties:

• Oversee and ensure the Perfect Guest Experience.
• Recruiting, training, developing and retaining of new team members.
• Support and implement Employment Standards, Food safety Standard and Inventory Controls.
• The successful candidate is expected to "Lead by Example" with professionalism and behaviors consistent with our TIM HORTONS CORE VALUES.

Why work for us?

• Employee meal discount
• Premium Rate of Pay
• Fast pace work environment

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with guests and your team
• Have strong operational experience
• Have a passion for coaching and mentoring and are comfortable delegating tasks
• Are ready to take on the full responsibility of running a Tim Hortons restaurant
• Enjoy leading a diverse team in a fast-paced environment
• Are able to engage others and develop high performance within your team

Qualifications:

• 3-5 years of quick service restaurant Management experience is required
• 2 years of Tim Hortons experience is required
• Secondary education is required
• Post-secondary education is preferred
• Driver's license and vehicle are required
• Must possess the "Hospitality Gene" (Ability to Create Connections, have a Passion for People and Service Excellence)
• Driven and focused
• Inspirational/Motivational
• Must be available to work days, evenings, weekends and holidays in a busy fast paced environment.

Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.

Additional Requirements

• Customer service background preferred
• Must be able to lift min. of 25 lbs
• Food Handler Certification (preferred)
• First Aid Certification (preferred)
• 30-40 hours per week