Deli & Restaurant Program Specialist

Freson Market Ltd/Freson Bros.; Stony Plain; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Performance-based bonus structure

Group Benefits plan

Team Member Grocery Discount Program

Team Member Lunch Program

Professional development opportunities

Job summary

Freson Bros., an Alberta-owned fresh foods retailer based in Stony Plain, seeks a Deli & Restaurant Program Specialist. Lead deli teams, develop programs for 16 locations, and travel 60–80% across Alberta. Full-time role with office in Stony Plain and hands-on store support during peak periods.

Ideal candidates have 3+ years in restaurant/culinary management, strong food-safety credentials, and proficiency in P&L, inventory, and SOPs. Red Seal Chef certification preferred.

Qualifications

• 3+ years of experience in restaurant management, culinary operations, or food-retail store management.
• Red Seal Chef certification preferred.
• Demonstrated expertise in recipe development and menu R&D across multi-unit operations.
• Strong background in food safety compliance, waste management, and workflow optimization.
• Proven ability to coach teams and drive hospitality excellence.
• Operational knowledge of P&L, inventory control, labor optimization, and SOP execution.
• Exceptional interpersonal and communication skills for deli & restaurant teams.
• Ability to travel to store locations across Alberta (60–80%).
• Willingness to assist stores hands-on during peak periods.

Responsibilities

• Assist the Deli Director with product and program initiatives, including menu and recipe development.
• Collaborate with store Deli teams to develop competitive food programs.
• Oversee and maintain company-wide deli and restaurant procedures.
• Conduct regular store visits to ensure compliance and provide support.
• Develop employee training programs for proper food production methods.
• Uphold food safety standards and improve training processes.
• Monitor metrics: production costs, labor utilization, and program outcomes.
• Support store Deli teams to meet sales, budget, productivity, and shrink targets.
• Report directly to the Deli Director.

Skills

Restaurant management

Culinary operations

Food safety

Waste management

Labor optimization

SOP execution

Education

Red Seal Chef certification

Tools

Microsoft Office

Google Suite

Job description

Freson Bros., an Alberta-owned and operated fresh food retail chain, invites experienced retail operators to apply for the Deli & Restaurant Program Specialist position. Based out of the Freson Bros. Operations Office in Stony Plain, this position provides leadership to Store Deli teams and develops retail deli programs for implementation across all 16 locations.

Qualifications:

• 3+ years of experience in restaurant management, culinary operations, or food-retail store management

  • Red Seal Chef certification preferred

• Demonstrated expertise in recipe development, menu R&D, and standardizing hot food programs across multi-unit operations

• Strong background in culinary operations, including food safety compliance, waste management, and workflow optimization

• Passionate about driving exceptional hospitality and coaching teams to elevate the experience

• Deep operational knowledge of restaurant P&L, inventory control, labor optimization, and SOP execution

• Exceptional interpersonal and communication skills with the ability to lead and collaborate across deli & restaurant teams

• Proven ability to balance multiple projects simultaneously and thrive in a fast-paced environment

• Proficiency in Microsoft Office and Google Suite

• Ability to work in-office and travel to store locations across Alberta (60–80%)

• Willingness to assist stores hands-on through peak food-retail periods

• Valid Class 5 Driver’s License (or equivalent) required

Most importantly, the willingness and enthusiasm for continuous learning and development.

Roles & Responsibilities:

• Assist the Deli Director with product and program initiatives, including menu & recipe development, admin etc

• Collaborate with store Deli teams to develop competitive food programs

• Oversee and maintain company-wide Deli & Restaurant procedures

• Conduct regular store visits to ensure operational compliance and offer support

• Develop employee training programs for proper food production methods

• Uphold food safety standards and continuously improve training processes

• Monitor key metrics: production costs, labor utilization, and program outcomes

• Support store Deli teams to:

  • Meet sales, budget, productivity, and shrink targets

  • Manage daily operations and resolve inventory issues

  • Execute product recall protocols

• Report directly to the Deli Director

Position Details:

• Position Type: Full Time

• Work Environment: In-Person, Stony Plain Operations Office

• Travel: 60-80% (company vehicle provided and expenses covered)

• Salary Range: $60,000 - $70,000 per annum

Freson Bros. Perks:

• Performance-based bonus structure

• Group Benefits plan

• Team Member Grocery Discount Program

• Team Member Lunch Program

• Endless professional development and training opportunities

#FBOPS