Deli - Manager Deli

Safeway; Fort Frances; On-site; CAD 55,000 - 75,000; Full time

Job summary

Safeway is seeking a Food Services Manager to lead the Meat and Deli departments, driving sales, productivity, and employee development in a busy retail setting. You will oversee staffing, training, inventory, and customer service while delivering on budgeted KPIs.

The role requires a high school diploma, at least 18 months in Meat/Deli, and a Food Services Manager Training Program. Strong communication, knowledge of Microsoft Office, and a commitment to safety and store operations are essential.

Qualifications

• High school diploma is required.
• 18 months of experience in Meat/Deli departments is preferred.
• Completion of Food Services Manager Training Program is preferred.
• Combination of education and experience may be considered.
• Strong communication skills (oral and written) are essential.
• Proficient use of Microsoft Office suite is expected.
• Full knowledge of total store operations and skills.
• Commitment to exceeding customer expectations.

Responsibilities

• Create a coaching and development culture for all department employees.
• Manage Meat and Deli personnel including scheduling, recruitment, performance management and training.
• Communicate operational requirements/changes to Meat and Deli staff.
• Execute disciplinary process.
• Create a shopping experience that drives loyalty, sales and profit.
• Provide exceptional customer service and meet customer needs.
• Process customer Meat and Deli orders.
• Perform department production and maintain inventory.
• Manage department shrink and merchandising for Meat and Deli.
• Enforce department standards and policies; ensure OH&S and Food Safety compliance.
• Handle department administrative duties and budget management.
• Ensure efficient operation to meet financial targets and KPIs.
• Engage in training and development programs; promote employee engagement.
• Coordinate maintenance of department equipment and repairs.
• Be adaptable to other duties as requested by the company.

Skills

18 months Meat/Deli experience

Excellent communication skills

Customer service excellence

Drive and initiative

Knowledge of department operations

People development

Education

High school diploma

Completion of Food Services Manager Training Program

Combination of education and experience

Tools

Microsoft Office Suite

Job description

Ready to start fresh?

The Food Services Manager is responsible for the overall operation of the Meat and Deli departments including sales/profitability, productivity and supervision of employees. The Food Services Manager will ensure operational excellence in retail merchandising, inventory management, and customer relations. You will coach and develop your team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. The Food Services Manager is responsible for promoting an environment of employee and customer engagement.

Here's where you'll have an impact:

• Create a coaching and development culture for all department employees, which embraces a passion for food
• Manage Meat and Deli personnel which includes scheduling, recruitment, performance management and training
• Responsible for ensuring the communication of operational requirements/changes to Meat and Deli department employees
• Execute disciplinary process
• Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Provide customer service to meet customer needs
• Complete customer Meat and Deli order
• Perform department Production
• Maintain inventory
• Process department shrinkMerchandise Meat and Deli department
• Execute department standards
• Ensure all applicable company policies and procedures are communicated and adhered to.
• Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained
• Perform department administrative duties as required
• Manage department budget
• Responsible to ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI's
• Thoroughly understand all relevant company programs, attend training as required
• Be known as the employer of choice by actively supporting an environment of employee engagement
• Coordinate maintenance of department equipment and repairs
• Other duties as requested by the company

What you bring to the table:

• High school diploma
• Minimum of 18 months of experience working in Meat/Deli departments Preferred:
• Completion of Food Services Manager Training Program
• A combination of education and experience may be considered
• Above average communication skills (oral and written) Full knowledge of department operations and skills Proficient use of Microsoft office suite
• Full knowledge of total store operations and skills
• Exceed Customer Expectations
• Show drive and Initiative
• Align with Sobeys vision and strategy
• People Development
• Willingness to work flexible hours and overtime