Deli Manager: Lead Team, Elevate Service & Sales

Sobeys; Victoria; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Employee ownership plan

In-store discount

Job summary

Sobeys is seeking a Deli Manager to lead the department with a focus on exceptional customer service, staff development, and adherence to food safety standards. You will drive sales, manage budgets and inventory, and implement corporate policies across the deli area.

You will coach staff, optimize product presentation, and collaborate with store leadership to deliver a top-tier dining experience for customers and communities in a fast-paced retail environment.

Qualifications

• Above average communication skills (oral and written).
• Full knowledge of department operations and skills.
• Proficient in use of Microsoft office suite.
• Full knowledge of total store operations and skills.

Responsibilities

• Create a coaching and development culture for all employees, which embraces a passion for food.
• Demonstrate outstanding leadership, while serving as a role model.
• Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation.
• Communicate operational requirements/changes to department employees.
• Manage store operations as required.
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit.
• Provide superior customer service to meet customer needs.
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends.
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards.
• Execute Winning Conditions as required.
• Lead the implementation of all corporate policies, initiatives, and SOPs and ensure compliance.
• Responsible for OH&S, food safety, and regulatory requirements.
• Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including forecasting and labour cost control.
• Manage the department budget.
• Attend training and keep abreast of local competitor activity.

Skills

Communication skills

Microsoft Office

Independent worker

Tools

Microsoft Office

Job description

Sobeys is seeking a Deli Manager to lead the department with a focus on exceptional customer service, staff development, and adherence to food safety standards. You will drive sales, manage budgets and inventory, and implement corporate policies across the deli area.

You will coach staff, optimize product presentation, and collaborate with store leadership to deliver a top-tier dining experience for customers and communities in a fast-paced retail environment.