Deli & Bakery Team Lead — Customer Service & Training

Walmart Inc.; Red Deer; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada is seeking a Store Associate in Red Deer, AB to support the Fresh department operations and guest service. You will help greet customers, promote products, locate merchandise, and resolve issues while ensuring tasks are completed efficiently on the sales floor.

You will assist in directing and coordinating daily priorities from the Fresh Coach and Store Management, lead daily huddles, and monitor productivity.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team.
• Delegates, assists and follows-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Reviews completed schedules with People Lead
• Assigns Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities.
• Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Completes GTA/Workday tasks and supports Management.
• Partners with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Job description

Walmart Canada is seeking a Store Associate in Red Deer, AB to support the Fresh department operations and guest service. You will help greet customers, promote products, locate merchandise, and resolve issues while ensuring tasks are completed efficiently on the sales floor.

You will assist in directing and coordinating daily priorities from the Fresh Coach and Store Management, lead daily huddles, and monitor productivity.