Deck Supervisor

Grand Rapids; Grand Rapids; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Leadership roles and advancement opportunities

Flexible hours and convenient schedules

Paid training and ongoing support

Gift cards and social events

Job summary

Grand Rapids is seeking a qualified Deck Supervisor to lead shifts and oversee staff at our pool facility. Responsibilities include supervising instructors, maintaining pool safety, and ensuring quality curriculum delivery. Candidates should possess a lifeguard certification and have two years of swim instruction experience. This position offers flexible working hours and opportunities for advancement within our rapidly growing, award-winning franchise.

Qualifications

• Must possess excellent interpersonal communication and organizational skills.
• Must pass background examinations included with training.
• Preferred two or more years of experience as a swim instructor.

Responsibilities

• Provide leadership to instructors and deck teachers to ensure quality curriculum delivery.
• Conduct daily pre-shift meetings and prepare the deck.
• Interact with parents/guardians to discuss student progress.

Skills

Interpersonal communication

Organizational skills

Ability to work with children

Education

High school diploma or GED

Two or more years as a swim instructor

Youth sports instructor/coach experience

College degree

Tools

Lifeguard certification

CPR/AED certification

First Aid certification

Job description

We are a rapidly growing, award‑winning franchise seeking experienced Deck Supervisors to lead shifts, supervise on‑deck employees, maintain the pool environment, and interact with students and parents/guardians.

Job Title

Deck Supervisor

Reports to

General Manager / Assistant General Manager / Pool Operations Manager

Summary

Manages assigned shift, supervises on‑deck staff, maintains pool safety and cleanliness, and supports GSS curriculum delivery.

Responsibilities

• Provide leadership, discipline, and constructive feedback to instructors and deck teachers to ensure quality delivery of the Goldfish Swim School curriculum.
• Conduct daily pre‑shift meetings and prepare the deck for the shift.
• Conduct periodic evaluations of instructors and deck teachers.
• Interact with parents/guardians to discuss student progress.
• Act as a GSS “ambassador” to ensure customer satisfaction.
• Complete daily Deck Supervisor logs and monitor student attendance.
• Coordinate tasks required to ensure the cleanliness of the pool facility.
• Arrange for replacements for absent employees.
• Maintain appropriate levels of chemicals for the pool environment.
• Act as substitute swim instructor when necessary.
• Suggest areas for improvement and implement corrective action through in‑services or other training.
• Participate in training/in‑services as required.
• Fulfill other duties and responsibilities as assigned by the employer.

Requirements

• Ability to work with children.
• Excellent interpersonal communication and organizational skills.
• Must pass background examinations (included with training).

Education and Experience

• High school diploma or GED preferred.
• Two or more years as a swim instructor required.
• Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred.
• College degree preferred.

Certificates and Licenses

• Lifeguard certification required.
• CPR/AED certification required.
• First Aid certification required.

Work Environment

The employee is regularly exposed to heat and humidity; noise level is usually moderate.

Benefits

• Leadership roles and advancement opportunities.
• Flexible hours and convenient schedules.
• Paid training and ongoing support.
• Gift cards, shout awards, and social events.
• Future references/referrals.