Data Quality Clerk

University of Victoria; Victoria; On-site; CAD 42,000 - 62,000; Full time

Job summary

The University of Victoria seeks a Data Quality Clerk to support Advancement Services by coordinating the Student Tracing Program and implementing data quality initiatives. You will work closely with Alumni Relations, Annual Giving, and Faculty Fundraisers, handling confidential information with discretion.

The role requires 3 years of relevant experience, strong communication, organization, and proficiency with MS Office; knowledge of FOIPPA, Records management and CASL is preferred.

Qualifications

• 3 years' recent experience in a comparable environment.
• Experience in a post-secondary or institutional setting preferred.
• Ability to handle confidential information with tact.

Responsibilities

• Oversee the Student Tracing Program and coordinate tracing efforts for appeals and events.
• Support Alumni Relations, Annual Giving and Faculty Fundraisers to meet engagement goals.
• Provide contact information to support alumni engagement and fundraising.
• Work with confidential information in a high-paced environment; maintain discretion.
• Collaborate with internal stakeholders and ensure high-quality deliverables.

Skills

Leadership

Interpersonal skills

Communication skills

Time management

Detail oriented

Organizational skills

Critical thinking

Problem solving

Stakeholder management

Team collaboration

Deliverables

Independent work

Education

Secondary school graduation or equivalent

Tools

Raiser's Edge

Import-O-Matic

MS Office

Job description

Advancement Services provides operational programs that support the engagement of alumni and donors. Reporting to the Advancement Data & Systems Manager, the Data Quality Clerk assist in the overall co-ordination of the Student Tracing Program and the implementation of Data Quality initiatives. The Tracing Program is an integral part of the Data Quality Program in Advancement. Our purpose is to provide vital information to support alumni engagement and fundraising at the University.

Overseeing the Student Tracing Program and coordinating tracing efforts for numerous appeals, events and subscriptions across Alumni and Development for Faculties and Departments using varied methods, such as social media, email or phone, requires creativity, strong communication skills and working relations with internal stakeholders. The Clerk will work independently with Alumni Relations, Annual Giving, Faculty Fundraisers and Alumni Officers and provide contact information to meet and support their alumni engagement and fundraising goals.

The Clerk works with confidential and sensitive information in a high paced environment; tact and good judgment are essential qualities to this position.

Experience

This position requires a level of education, training, and experience equivalent to 3 years' recent experience working within a comparable environment, preferably in a post-secondary or institutional setting or an equivalent combination of education, training and experience.

Knowledge, Skills, And Abilities

• Excellent leadership, interpersonal and communication skills.
• Good time management skills and the ability to juggle many projects at once.
• Detail oriented with excellent organizational skills.
• Advanced proficiency with computer applications (i.e. MS Office suite)
• Demonstrated ability to take responsibility and accountability to ensure high quality work.
• Excellent critical thinking and problem-solving skills
• Ability to build and maintain productive working relationships with all stakeholders
• Ability to work independently and collaboratively in a team environment
• Proven track record achieving goals on time and producing deliverables
• Knowledge of FOIPPA, Records management and CASL
• Experience with database management, research, and search tools
• Ability to effectively train others
• Interpreting and/or applying policy and procedures
• Providing exemplary customer service

Specialized knowledge/education

• Secondary school graduation or equivalent and some related post-secondary course work

Preference Will Be Given To Applicants With Experience With

• Import-O-Matic and Raiser's Edge
• Accepted business techniques to ensure quality assurance