Data Quality Assistant

Aviva plc; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Career development opportunities

Education support

Vacation extension option

Health benefits

Retirement savings

Share plan

Diversity and inclusion programs

Wellness programs

Job summary

Aviva Canada is seeking an Underwriting Assistant to join our GCS Operations team in downtown Toronto. This hybrid role provides hands-on exposure to processing commercial policies, underwriting transactions, and related reports while building a solid foundation for a future underwriting career.

You will support underwriters and stakeholders with administrative tasks, data entry in RTM, RTG, Salesforce and inhouse systems, and assist with renewal and endorsement preparation, ensuring accuracy

Qualifications

• Completion of a related educational degree/diploma and/or accreditation.
• 1–2 years’ experience in admin/support with high attention to detail.
• Ability to work autonomously and be accountable to multiple teams.
• Excellent Microsoft Office skills and tech aptitude.
• Strong written and verbal communication with internal/external partners.
• Excellent organization and time-management in a dynamic environment.

Responsibilities

• Process commercial policies and underwriting transactions.
• Assist with renewal and endorsement preparation and electronic filing.
• Log new submissions and back up to Service Support Assistants.
• Prepare loss control and other underwriting reports; order D&B and analysis reports.
• Respond to broker service requests and follow up for information.
• Data entry in RTM, RTG, Salesforce and in-house systems.
• Produce reports, presentations and information summaries.
• Support special projects as required.

Skills

Administrative support

Attention to detail

Time management

Microsoft Office

Education

Related degree/diploma

Tools

Microsoft Office Suite

Web/DOS based systems

Job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

We’re looking for an Underwriting Assistant to join our GCS Operations team in downtown Toronto. In this hybrid role, you’ll play a key part in supporting our GCS Underwriting teams while gaining hands-on experience and building a strong foundation for a future underwriting career. This is your opportunity to learn, grow, and develop your expertise. You’ll assist with processing commercial policies, underwriting transactions, and reports—including new and renewal business and endorsements. Accuracy and attention to detail are essential as you provide critical administrative and clerical support to underwriters and stakeholders.

What you’ll do

• Working both collaboratively and autonomously while ensuring deadlines are met as part of a hybrid team is critical to the success of this role
• Assisting GCS Central Support in logging new submissions, processing declinatures and as back up to Service Support Assistants
• Assisting GCS Underwriting with renewal and endorsement preparation as assigned while completing electronic filing of underwriting documents
• Assisting GCS Central Support and Underwriting preparing loss control reports, ordering D&B reports, preparing various analysis reports, insurance binders and other documents as required for underwriters and key stakeholders
• Responding to broker service requests on behalf of underwriting as well as following up on information needed from brokers on behalf of underwriting
• Data entry in RTM, RTG, Salesforce and inhouse systems while ensuring the integrity of data is top priority
• Timely reconciliation of financial discrepancies working collaboratively and effectively with GCS Stakeholders
• Produce reports, presentations and information summaries as required
• Special projects as required

What you’ll bring

• Completion of a related educational degree/diploma and/or accreditation.
• Ideal candidate has 1-2 years’ strong experience in an administrative and support function with proven attention to detail and accuracy while executing above average time management skills in an underwriting environment is preferred.
• You will need to be confident and comfortable to manage a healthy level of autonomy while being accountable to various teams for the responsibilities of your role.
• Excellent technical aptitude with web, DOS based systems and strong experience in Microsoft Office Suite.
• Strong proficiency in creating professional documents, spreadsheets, and presentations, managing emails, and staying organized with calendars and task lists.
• Excellent oral and written communication at all levels (with internal and external partners).
• Superior organization and time-management skills with the ability to adapt in a dynamic, priority-changing environment is critical for success in this role.
• Vested interest in learning and building a career in the commercial insurance space.
• Always striving to live Aviva's values throughout all interactions.

What makes you stand out

• Strong communication skills in both French and English

What you’ll get

• The salary band for this position ranges from $45,000 to $60,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding career development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.

Please note that we may use AI tools to help us through the recruitment process.

Accommodation Process

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.