Data I/O Technician

Company3; Vancouver; On-site; CAD 28,000 - 32,000; Full time

Job summary

Company 3 in Vancouver, BC is seeking a swing shift Data Technician to build and maintain robust computer systems and networks. The role focuses on creating descriptive metadata for digital content, processing client submissions, and ensuring timely, accurate content deliveries to clients.

The candidate should know Linux, shell-based tooling, and production software such as DaVinci Resolve, Autodesk Flame and Avid, with familiarity of Colorfront OSD and Transkoder.

Qualifications

• Experience with Linux operating systems and shell-based tools.
• Production tools including DaVinci Resolve, Autodesk Flame and Avid.
• Good understanding of renders such as Colorfront OSD and Transkoder.

Responsibilities

• Create and maintain metadata for digital content and process client content deliveries.
• Manage data flow and delivery mechanisms (Hard Drive, FTP, Aspera, Signiant, SmartJOG).
• Track work-in-progress to ensure on-time, accurate deliveries.
• Troubleshoot operational issues and perform root-cause analysis.
• Maintain effective communication within the team and resolve issues promptly.
• Engage in ongoing training and complete additional duties as required.

Skills

Diagnostic skills

Communication skills

Organizational skills

Time management

Problem solving

Tools

Linux

Shell-based tools

DaVinci Resolve

Autodesk Flame

Avid

Colorfront OSD

Transkoder

JIRA

Job description

Business Unit: Company 3

Position: Data I/O Technician

Location: Vancouver, BC (On-Site)

*Pay Range: $20.00 - $23.00 CAD hourly

POSITION SUMMARY:

Company 3 is seeking a swing shift Data Technician who possesses thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology in business sustainability.

MAIN DUTIES:

The Data I/O Technician will create andmaintaindescriptive, technical, and structural metadata for digital content, as well as process incoming client-supplied content and outgoing work deliveries to keep the data flow moving efficiently.They will maintain a current andaccurateunderstanding of all work-in-progress in the production and delivery areas to ensure on-time andaccuratedelivery of content, and manage Hard Drive, FTP, Aspera, Signiant andSmartjogdelivery mechanisms.They will also be responsible for the following:

• Ensure completed service orders are processed andforwardedfor invoicing.
• Troubleshoot and resolve operational issues and perform root cause analysis
• Maintain a positive team relationship through both written and verbal communication, as well as accurately fulfilling needs and resolving problems accurately, on time, withhigh qualitystandards and a positive attitude.
• Engage in on-going trainingprogramsas necessary.
• Completeadditionalduties asrequired.

WHAT YOU BRING:

The ideal candidate will have experience with Linux operating systems andshell-basedtools, as well as production tools including DaVinci Resolve,AutoDeskFlame and Avid. They must have working knowledge ofrendersoftware such asColorfrontOSD andTranskoder, and have a good, in-depth understanding of diverse computer systems and networks. Additional desired skills include:

• LTO and related archiving software
• Excellent diagnostic and problem-solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• Good knowledge of internet security and data privacy principles
• Regularly exercises critical thought and creative problem solving
• Experience managing a team of 5, typically working asynchronously
• Be familiar with ticketing systems such as JIRA, or other Agile style task tracking software
• Familiar with commonly used production cameras (ARRI, RED, Sony,etc.)
• Is constantly engaged in learning and testingnew technologies

ABOUT THE COMPANY:

Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.

The benefits for eligible part‑time employees working 25 or more hours per week and full‑time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part‑time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.