Client Services Representative

Company 3; Toronto; On-site; CAD 26,174 - 30,307; Part time

Job summary

A creative services company in Toronto seeks a Client Services Representative to manage visitor interactions, coordinate office supplies, and support various departments. The ideal candidate will have excellent customer service skills and proficiency in MS Word, Excel, and Outlook. Strong organizational skills are necessary for ensuring client needs are met promptly. This position offers an hourly pay range of $19.00 - $22.00 CAD, and applicants must possess the ability to work in a fast-paced environment.

Qualifications

• Excellent customer service skills are required.
• Strong written and verbal communication skills are necessary.
• Organizational skills and attention to detail are critical.

Responsibilities

• Greet all visitors and handle incoming calls professionally.
• Manage meeting room bookings and coordinate supply orders.
• Maintain relationships with clients to meet their needs.

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Attention to detail

Keyboarding skills

Tools

MS Word

Excel

Outlook

Job description

Overview

Business Unit: Company 3
Position: Client Services Representative
Location: Toronto, ON (On-Site)
Hours of Operation: 10:00am - 6:00pm EST
Pay Range: $19.00 - $22.00 CAD hourly

Responsibilities

• The Client Services Representative will greet all visitors in a friendly and professional manner, handle all incoming calls, and notify staff of client/visitor arrival in a timely fashion.
• Manage meeting room bookings, coordinate office supply and food and beverage orders, while ensuring security protocols are followed.
• Order and provide lunches and food and beverage service for clients.
• Maintain relationships with Producers and staff to ensure all clients’ needs are met including preferences and dietary restrictions.
• Create and distribute security badges and reports as required.
• Communicate with vendors and maintain relationships (e.g. custodian services, parking provider).
• Help ensure the accuracy and coding of vendor invoices.
• Complete accurate expense reports.
• Provide administrative duties for various departments.
• Maintain tidy reception, conference room and common areas.
• Other duties as assigned.

What You Bring

• The ideal candidate will have excellent customer service skills and strong written and verbal communication. They must have strong organizational skills and attention to detail, with the ability to learn and process information quickly.
• Ability to work in a fast-paced environment while effectively managing priorities.
• Possess solid keyboarding skills and a good working knowledge of MS Word, Excel and Outlook.
• Prior experience in administrative role or hospitality role an asset.
• Understanding of the Post Production business a plus.
• Food Handler and Smart Serve certifications a plus.
• Ability to interact with all levels of an organization up through the executive level, maintaining professionalism.
• Able to work overtime when required.

About The Company

Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity And Inclusion At Company 3

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company’s HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

• The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

This information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. To the extent required by applicable law, the Company will contact candidates who are interviewed, within 45 days of their last interview, to advise as to whether or not a hiring decision has been made.