Data Entry Operator-Advanced

FP Inc.; Toronto; Hybrid; CAD 37,000 - 39,000; Full time

Job summary

FP Inc. in Downtown Toronto is seeking a Data Entry Operator - Advanced to review, verify, and process 5-20+ cases daily across multiple systems while maintaining strict accuracy and compliance. The successful candidate will communicate clearly with colleagues on escalations and complex issues.

This 12-month hybrid role requires a 4-year degree or equivalent, or a high school diploma with related experience, plus strong MS Office skills. Apply within to join a leading financial institution.

Qualifications

• 3 years of job-related experience.
• Able to train, lead and provide work direction when needed.
• Strong organization and ability to handle confidential information.

Responsibilities

• Review, verify and process 5-20+ cases daily across multiple systems.
• Maintain strict accuracy, compliance and timely escalations as needed.
• Communicate clearly with colleagues and management on issues.

Skills

Data entry accuracy

Detail-oriented

Communication

Team collaboration

Education

Bachelor's degree or high school diploma

Tools

Word

Excel

Outlook

Job description

JOB DESCRIPTION

Location: Hybrid | Downtown, Toronto

Duration: 12 months

Our client, a leading financial institution in Downtown Toronto, is looking for a Data Entry Operator - Advanced to review, verify, and process 5-20+ cases daily through multiple systems while maintaining strict accuracy, compliance, and clear communication with colleagues on escalations and complex issues. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

This role involves balancing independent, detail-oriented case processing with cross-team collaboration, where you systematically review, verify, and process 5-20+ cases daily through multiple systems while maintaining strict accuracy, compliance, and clear communication with colleagues on escalations and complex issues.

Must-Have Skills

• 3 years of job-related experience

Nice-to-Have Skills

• Ability to effectively train, lead and provide work direction to others
• Ability to handle multiple priorities in a fast-paced and deadline-driven environment
• Ability to understand and meet business daily support needs on an ongoing basis
• Ability to work independently and within a team environment
• Advanced customer service skills
• Effective problem identification, analytical and resolution skills. Ability to gather and analyze relevant information clearly and effectively.
• Proficient computer skills in Windows-based software products including Word, Excel and Outlook
• Sound organizational knowledge with an operational mindset, including products, processes, systems and regulatory and/or client needs
• Strong attention to detail and confidentiality
• Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management

Education

• 4-year degree from an accredited university or equivalent OR High school diploma or equivalent

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $19/hr -$20/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.