Data Center Operations & Scheduling Lead

Carrier Global Corporation; Edmonton; Hybrid; CAD 72,000 - 122,000; Full time

Benefits offered by this job

Medical and Dental

Retirement Benefits

Time off and Leave

Disability: Short-term and long-term

Life Insurance and Accidental Death &D

Tuition Assistance

Job summary

Carrier Climate Solutions Data Center Business Operations is seeking a Business Operations Coordinator in Edmonton, AB, to support the Data Center team by executing operational processes, maintaining records, and ensuring high-quality service delivery and customer experience.

Reporting to the Business Operations Supervisor, you’ll work with Generalists, master schedulers, and project managers to keep operations smooth.

Qualifications

• Bachelor’s degree or 2+ years in scheduling/ops or project coordination scenarios
• Associate’s degree with 4+ years in scheduling/ops or project coordination
• High School Diploma or GED with 6+ years of scheduling/ops or project coordination experience

Responsibilities

• Create cases, open jobs, and dispatch work orders in coordination with team supervisors.
• Monitor project timelines, track task progress, and provide backup coverage for the master scheduler.
• Order parts, process purchases, handle goods receipts, and manage invoices per company standards.
• Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests.
• Execute client billing for completed billable work and submit warranty claims.
• Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures.
• Track team KPIs, operational cadence metrics, and report trends or risks to management.
• Coordinate teamwork schedules to maintain continuous customer support and review project outcomes.

Skills

Scheduling

Operations

Project coordination

Team collaboration

English communication

Microsoft Office

Education

Bachelor’s degree

Associate’s degree

High School Diploma

Tools

Salesforce

ServiceMax

SAP S/4Hana

Job description

Carrier Climate Solutions Data Center Business Operations is seeking a Business Operations Coordinator in Edmonton, AB, to support the Data Center team by executing operational processes, maintaining records, and ensuring high-quality service delivery and customer experience.

Reporting to the Business Operations Supervisor, you’ll work with Generalists, master schedulers, and project managers to keep operations smooth.