Data Center Business Operations Coordinator

Carrier Global Corporation; Edmonton; Hybrid; CAD 72,000 - 122,000; Full time

Benefits offered by this job

Medical and Dental

Retirement Benefits

Time off and Leave

Disability: Short-term and long-term

Life Insurance and Accidental Death &D

Tuition Assistance

Job summary

Carrier Climate Solutions Data Center Business Operations is seeking a Business Operations Coordinator in Edmonton, AB, to support the Data Center team by executing operational processes, maintaining records, and ensuring high-quality service delivery and customer experience.

Reporting to the Business Operations Supervisor, you’ll work with Generalists, master schedulers, and project managers to keep operations smooth.

Qualifications

• Bachelor’s degree or 2+ years in scheduling/ops or project coordination scenarios
• Associate’s degree with 4+ years in scheduling/ops or project coordination
• High School Diploma or GED with 6+ years of scheduling/ops or project coordination experience

Responsibilities

• Create cases, open jobs, and dispatch work orders in coordination with team supervisors.
• Monitor project timelines, track task progress, and provide backup coverage for the master scheduler.
• Order parts, process purchases, handle goods receipts, and manage invoices per company standards.
• Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests.
• Execute client billing for completed billable work and submit warranty claims.
• Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures.
• Track team KPIs, operational cadence metrics, and report trends or risks to management.
• Coordinate teamwork schedules to maintain continuous customer support and review project outcomes.

Skills

Scheduling

Operations

Project coordination

Team collaboration

English communication

Microsoft Office

Education

Bachelor’s degree

Associate’s degree

High School Diploma

Tools

Salesforce

ServiceMax

SAP S/4Hana

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media @Carrier.

About this role

Carrier Climate Solutions Data Center Business Operations has an opportunity for a Business Operations Coordinator.

The Business Operations Coordinator supports the Data Center (DC) team in Edmonton, AB by executing operational processes and assisting with daily management tasks to ensure high-quality service delivery and exceptional customer experience. Reporting to the Business Operations Supervisor, the coordinator works closely with Business Operations Generalists, master schedulers, and project managers to help maintain smooth operations, accurate records, and compliance with Carrier policies.

This is an onsite role outside of Edmonton, AB.

Key Responsibilities

• Create cases, open jobs, and dispatch work orders in coordination with team supervisors.
• Monitor project timelines, track task progress, and provide backup coverage for the master scheduler.
• Order parts, process purchases, handle goods receipts, and manage invoices per company standards.
• Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests.
• Execute client billing for completed billable work and submit warranty claims.
• Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures.
• Track team KPIs, operational cadence metrics, and report trends or risks to management.
• Coordinate teamwork schedules to maintain continuous customer support and review project outcomes.

Basic Qualifications

• Bachelor’s degree with 2+ years of experience in scheduling, operations, or project coordination; OR
• Associate’s degree with 4+ years of experience in scheduling, operations, or project coordination; OR
• High School Diploma or GED and 6+ years of experience in scheduling, operations, or project coordination.

Preferred Qualifications

• Experience supporting teams or working within a team environment.
• Knowledge of enterprise software (Salesforce, ServiceMax, SAP S/4Hana, etc.).
• Organizational and time management skills.
• Manage multiple priorities and collaboration and adaptable skills.
• Effective English communication written and verbal skills.
• Proficiency in Microsoft Office Suite, especially Excel and Word.

Additional information

• Must have unrestricted authorization to work in Canada.
• No visa sponsoring available

Pay Range

The expected base salary range for this role is between $71,500.00 CAD - $121,500.00 CAD annually. The rate of pay may be impacted by factors such as the applicant's geographic location, market data/range, skills, prior relevant experience, job-related knowledge, specific degrees and certifications, and/or other relevant considerations. This compensation includes components such as base salary, vacation pay, public holiday pay, potential estimated overtime pay and paid statutory leaves of absence. Additional benefits may include insured benefits such as health care, vision, dental, disability, as well as possible retirement contributions. The pay range will not be below the minimum wage applicable to the province in which the applicant is to be employed.

Other Compensation

This role may also provide the opportunity to earn additional incentive compensation in the form of annual bonus, sales bonus, sales commission or local incentive. If the role provides for an opportunity to earn additional incentive compensation, it will be based on measurable performance factors which may include company performance, individual performance or other key performance indicators.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Benefits

Employees are eligible for benefits, including:

• Medical, Dental
• Retirement Benefits
• Time off and Leave
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tuition Assistance

Benefits are available to eligible full-time employees and may vary based on provincial or local requirements and other eligibility factors, including date of hire and the terms of any applicable collective bargaining agreement.

Carrier Accommodations Process

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Current Vacancy Identification

This is a current vacancy for which Carrier is currently hiring.