Data and Operations Specialist

Dalhousie University; Halifax; Hybrid; CAD 41,000 - 52,000; Full time

Job summary

Dalhousie University is seeking a Data and Operations Specialist for the Registrar’s Office in Halifax. You will provide student information, data reporting, and systems operational support across multiple units and sites.

You will report to the Manager, Enrolment Systems Operations, and collaborate on ad hoc reporting, data integrity, and process improvements while maintaining security standards and compliance. Hybrid work is available within Nova Scotia.

Qualifications

• Business/Office Administration program with 3–5 years’ relevant experience (or equivalent combination of training and experience).
• Excellent communication and organizational skills, with attention to detail and accuracy.
• Strong digital literacy skills including proficiency with Microsoft 365.
• Demonstrated functional knowledge of reporting and proficiency in creating data reports.

Responsibilities

• Create new and modify existing reports for recruitment, admissions, registration, convocation, scheduling, scholarships and awards; run and develop processes.
• Regularly run and monitor specific system processes necessary for the smooth operation of the Registrar’s Office.
• Review, analyze and interpret requests for ad hoc student information reporting and design and produce reports/data files with the required information.
• Verify data accuracy and ensure that security standards for the distribution of information are maintained.
• Assist with the tracking and statistical reporting of requested reports; review processes for efficiency and effectiveness.
• Maintain validation tables and troubleshoot problems with data entry for staff within the Registrar’s Office.

Skills

Communication

Organizational skills

Attention to detail

Digital literacy

Education

Business/Office Administration program

Tools

Microsoft 365

Cognos

Banner

Banner Student

Banner Student Aid (BSA)

Job description

Salary $30.00 - $37.98 per hour ($50,695 - 64,180 per annum, 32.5 hours per week)

Classification

Classification C7

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Registrar’s Office (RO) is a large, multi‑unit, multi‑site operation that supports students throughout their academic journey, from enrolment to convocation and beyond. Through a wide range of services and functions, the RO provides critical support for the University’s mission while safeguarding the integrity of institutional policies and student records. Reporting to the Manager, Enrolment Systems Operations, the Data and Operations Specialist is a key resource in providing student information, data, reporting, and systems operational support for the Registrar’s Office and external departments.

Key Responsibilities

• Create new and modify existing reports for recruitment, admissions, registration, convocation, scheduling, scholarships and awards; run and develop processes.
• Regularly run and monitor specific system processes necessary for the smooth operation of the Registrar’s Office.
• Review, analyze and interpret requests for ad hoc student information reporting and design and produce reports/data files with the required information.
• Verify data accuracy and ensure that security standards for the distribution of information are maintained.
• Assist with the tracking and statistical reporting of requested reports; review processes for efficiency and effectiveness
• Maintain validation tables and troubleshoot problems with data entry for staff within the Registrar’s Office.

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular:

Core Competencies

• Self-Awareness & Professionalism
• Respect & Inclusion
• Adaptability
• Knowledge & Thinking Skills
• Communication

Note

The successful applicant will be eligible for hybrid work (combination of in‑person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

• Business/Office Administration program with three to five years’ relevant experience (or equivalent combination of training and experience).
• Excellent communication and organizational skills, with attention to detail and accuracy.
• Strong digital literacy skills including proficiency with Microsoft 365.
• Demonstrated functional knowledge of reporting and proficiency in creating data reports.

Assets

• Cognos experience or programming/software development experience.
• Knowledge of Banner [and Banner Student and Banner Student Aid ( BSA )], workflows, and supplemental data engine.
• Experience working in a university setting.

Application Consideration

Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility.

The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community.

In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity‑deserving groups listed above.

For more information, including details related to our Employment Equity Policy and Plan and definitions of equity‑deserving groups please review our Employment Equity information.

If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance.

Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process.

Our complete Accommodation Policy can be viewed here.

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