Product Manager, Identity & Access

Dalhousie University; Halifax; Hybrid; CAD 83,000 - 111,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

Dalhousie University in Halifax, NS, seeks a Product Manager for Identity & Access Platforms to lead the IAM ecosystem, overseeing governance, authentication, and platform delivery for secure, scalable, and user-focused solutions.

Reporting to the Director of Digital Solutions, you will lead IAM architecture, access management, and service improvements, coordinating with IT, Cybersecurity, HR and faculties to deliver RBAC, SSO, MFA, and SCIM provisioning.

Qualifications

• Experience managing enterprise IAM platforms (e.g., Microsoft Entra ID/Azure AD, Okta) and leading governance initiatives.
• Strong knowledge of authentication protocols and standards (SAML, OAuth, OIDC, SCIM).
• Experience leading technical teams and engaging stakeholders across IT, HR, and faculties.
• Proven ability to translate business and security requirements into secure IAM solutions.

Responsibilities

• Provide leadership for the IAM portfolio and deliver roadmaps aligned with institutional priorities.
• Lead a team responsible for IAM architecture, access management, platform support, and service improvement.
• Oversee IAM initiatives and investments, translating requirements into secure, scalable solutions (SSO, MFA, PAM, RBAC).
• Promote enterprise IAM standards and provisioning frameworks to improve security and user experience.
• Manage IAM platforms and vendor relationships to ensure compliant and cost-effective service delivery.
• Collaborate with IT, Cybersecurity, HR, faculties to deliver secure IAM solutions.

Skills

IAM roadmap

Team leadership

Security governance

Platform governance

Communication

Education

Undergraduate degree with 7–10 years of experience

Tools

Microsoft Entra ID

Okta

Microsoft Graph API

PowerShell

Job description

Salary $82,887 - $111,181 per annum, 35 hours per week

Classification

Classification ADM-07

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Digital Solutions within Information Technology Services ( ITS ) enables and supports enterprise digital platforms that advance Dalhousie University’s academic, research, and administrative priorities. Reporting to the Director, Digital Solutions, the Product Manager, Identity & Access Platforms leads Dalhousie’s identity and access ecosystem, overseeing governance, authentication, and platform delivery to provide secure, scalable, and user-focused solutions.

Key Responsibilities

• Provide leadership for the Identity & Access Management ( IAM ) portfolio, developing and delivering a roadmap that aligns identity, authentication, access governance, and security capabilities with institutional priorities.
• Lead and develop a team responsible for IAM architecture, access management, platform support, and continuous service improvement.
• Oversee IAM initiatives and investments, translating business, security, and compliance requirements into solutions such as Identity Lifecycle Management ( ILM ), Single Sign-On ( SSO ), Multi-Factor Authentication ( MFA ), Privileged Access Management ( PAM ), Access Governance, and M365 license management.
• Promote enterprise IAM standards, including authentication, authorization, identity integrations, and System for Cross-domain Identity Management ( SCIM ) provisioning frameworks, to improve security, user experience, and consistency.
• Manage IAM platforms and vendor relationships, ensuring secure, reliable, compliant, and cost-effective service delivery.
• Partner with IT, Cybersecurity, HR, academic faculties, and administrative units to deliver secure, scalable IAM solutions and advance Role-Based Access Control ( RBAC ).

Note The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

• Undergraduate degree with approximately seven to ten years’ relevant experience, ideally in IT or digital environments (or equivalent combination of training and experience).
• Experience managing enterprise IAM platforms (e.g., Microsoft Entra ID/Azure AD, Okta, or similar).
• Experience with authentication protocols and standards including Security Assertion Markup Language ( SAML ), Open Authorization (OAuth), OpenID Connect ( OIDC ), and System for Cross-domain Identity Management ( SCIM ) provisioning.
• Experience leading platform governance, lifecycle management, and stakeholder engagement.
• Experience leading technical teams, including engineers, developers, and analysts.
• Strong verbal and written communication skills, with the ability to explain IAM and security concepts to non-technical audiences.

Assets

• Microsoft Entra ID certification and experience with Conditional Access, Identity Governance, PIM , and Access Packages.
• Experience with Microsoft Graph API , PowerShell, Python, and identity automation.
• Experience in higher education IT, including IAM integration with HR and student systems.
• Experience with Zero Trust, MFA , security incident response, and audit log governance.
• Relevant certifications in IAM , cybersecurity, IT service management, or enterprise platforms.

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies, in particular:

• Self-Awareness & Professionalism
• Integrity
• Respect & Inclusion
• Adaptability
• Communication

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here .