Data and Communication Specialist

Sonepar Canada, Inc.; Coquitlam; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a market leader in the electrical industry as a Data & Communications Specialist. This role offers the chance to leverage your expertise in data and communications to build customer relationships and drive sales. You'll be at the forefront of innovative projects, working closely with engineers and specifiers. With a commitment to sustainability and diversity, this forward-thinking company provides a supportive environment for career growth and development. If you're passionate about technology and customer service, this is your opportunity to make a significant impact in a thriving sector.

Benefits

Flexible benefits program

Medical Insurance

Dental Insurance

Vision Insurance

Health Spending Account

RRSP matching

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Company Paid Life Insurance

Qualifications

• 5+ years of experience in Data and Communications required.
• High technical knowledge of Data and Communications products essential.

Responsibilities

• Develop customer base through cold and warm calls.
• Provide pricing quotations and technical support on products.
• Manage shipping and receiving tasks as needed.

Skills

Data and Communications Knowledge

Sales Skills

Customer Relationship Management

Technical Product Knowledge

Negotiation Skills

Communication Skills

Education

High School Diploma

University/College Diploma

Technical Diploma

BICSI RCDD designation

Data Centre Design credential

Tools

Microsoft Office

Job description

With over 60 years of industry experience, Gescan has 29 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 9 locally managed electrical and industrial distributors and have over 110 locations with coverage in 8 provinces.

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the Position:

The Data & Communications Specialist is responsible for providing application expertise and developing the data and communications business for Gescan by proactively prospecting new customers and increasing opportunities with current customers. Interfaces directly with specifiers, engineers, and customers at the early stages of projects to obtain customer commitment prior to completing quoting process. Negotiates various Data & Communication projects with customers. Heavily involved with and acts as a key contact for the sales department and projects group. This position requires specific market industry knowledge and ability to read engineering reports to make pricing decisions and offer product solutions.

Major Responsibilities:

• Contacting current customers and identifying new products and potential up-selling.
• Responding to and processing incoming calls and orders.
• Opening new accounts.
• Developing customer base and sales leads by making cold and warm calls.
• Entering orders into system.
• Maintaining knowledge base on current products and learning about new products.
• Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
• Providing pricing quotations, follow-up on quotes and Technical support on products.
• Purchasing for direct orders and do counter Sales.
• Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent.
• Responsible for Credits/Debits, Returns and Troubleshooting freight problems, expediting, etc.
• Responding to inquiries and closing orders.
• Other duties as required.

Education & Training:

• BICSI RCDD designation an asset.
• Data Centre Design credential an asset.
• High School Diploma required.
• University/College Diploma preferred, Technical Diploma an asset.
• Vendor Certified Training on Data and Communications products an asset.
• Requires a high working level of technical/product knowledge of Data and Communications products.
• Intermediate knowledge of Microsoft Office.

Experience:

• 5 years related experience required.
• Excellent knowledge of data and communications products and applications.

We offer a competitive salary, plus a full set of benefits, including:

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Please note that, whilst not expected, the company may pay at a rate outside of the range for this role where appropriate. Actual compensation commensurate with the candidate’s experience, education, internal parity, role complexity, role level, and other relevant factors. The advertised salary range relates to British Columbia and is provided in accordance with the BC Pay Transparency Act. We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of British Columbia.

Social Media:

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:

We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.