Dash 8 Inflight Regulatory Training Supervisor

Porter Airlines Inc.; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

Porter Airlines Inc. is seeking a Supervisor, Dash 8 Inflight Regulatory Training and Development to lead the design, delivery and evaluation of cabin crew regulatory training programs.

You will ensure compliance with Transport Canada regulations and align training with company objectives. You will oversee curriculum design, implement LMS content, monitor KPIs, and drive continuous improvement in training delivery and safety performance.

Qualifications

• Minimum 2 years of cabin crew experience is required.
• Certification as a trainer or instructor is an asset.
• 5-7 years of relevant experience including at least 3 years in training program development, is required.
• Proficiency with learning management systems and relevant development software.
• Previous experience in aviation training, preferably in a regulatory compliance role.
• Familiarity with Company Operations Manuals, training manuals, and applicable SOPs.
• Strong knowledge of Canadian Aviation Regulations, Flight Attendant Training Standards, and ISARPs.
• Experience in curriculum development, instructional design, and training delivery techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast‑paced, dynamic environment and manage multiple priorities simultaneously.
• Willingness to travel occasionally for training‑related activities.
• Strong knowledge of customer service practices.
• Excellent time management, written and verbal communication skills; keen attention to detail.
• Proficiency with Microsoft Office Suite and Internet applications.
• Ability to secure restricted airport security clearance.
• Must maintain a valid passport (with a valid C1D Visa if required) and be able to travel when required, access to a vehicle is essential.
• Successfully complete the initial cabin crew training
• Operate as a crew member when required

Responsibilities

• Lead development and maintenance of all Cabin Crew regulatory training programs
• Design curriculum, training materials, and multimedia content (LMS)
• Run and execute LMS completion reports
• Review and update materials to reflect regulatory and procedural changes, in collaboration with the Specialist, Regulatory and Standards
• Monitor key performance indicators and training metrics to assess the effectiveness of training programs
• Identify opportunities for process improvements and innovation in training delivery methods
• Actively participate in cross‑functional teams and projects to enhance overall training and development efforts
• Execute a broad range of training strategies and methodologies that support Adult Learning styles
• Actively participate in Porter's Safety Management System (SMS) by identifying and reporting workplace hazards and promoting a safe work environment
• Review and update training materials and documents to ensure accuracy and compliance with regulatory standards
• Coordinate the scheduling of training events, including selecting venues, arranging logistics and ensuring the necessary equipment is available
• Support the onboarding process for new cabin crew members and ensure all necessary onboarding and training materials are delivered
• Assist with special projects as required
• All other duties assigned by the Senior Manager, Regulatory Training & Standards

Skills

Cabin crew leadership

Regulatory training

Instructional design

LMS proficiency

Communication skills

Travel readiness

Education

Training certification / instructor certification

2+ years cabin crew experience

3+ years in training program development

Tools

Microsoft Office

Learning Management Systems

Job description

Porter Airlines Inc. is seeking a Supervisor, Dash 8 Inflight Regulatory Training and Development to lead the design, delivery and evaluation of cabin crew regulatory training programs.

You will ensure compliance with Transport Canada regulations and align training with company objectives. You will oversee curriculum design, implement LMS content, monitor KPIs, and drive continuous improvement in training delivery and safety performance.