DAM & CMS Operations Coordinator

WildBrain; Toronto; On-site; CAD 45,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Retirement savings with company class

Health and dental coverage

Employee Assistance Program (EAP)

Job summary

WildBrain is seeking a Digital Asset Management (DAM) Coordinator in Toronto to help maintain the integrity of our content library and CMS environments. The role supports multiple systems, including YouTube CMS, and collaborates with Content Operations and other stakeholders to ensure metadata accuracy and timely updates.

The ideal candidate will have strong attention to detail, organization, and the ability to manage metadata across systems while handling multiple tasks in a fast-paced

Qualifications

• Experience in content operations, digital publishing operations, media library services, or a similar operational role.
• Back-end experience working in YouTube CMS is a bonus, specifically in operational areas including channel setup, permissions, and metadata accuracy considered an asset
• Strong attention to detail and organization skills, with ability to manage data accurately across multiple systems
• Familiarity with content management, title management, or metadata-driven systems is a plus
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
• Comfort working across multiple systems and adapting to new processes and technologies

Responsibilities

• Enter, update, and maintain title, asset, localization, and related operational metadata across content and asset management systems managed by the team
• Support the creation, configuration, and ongoing maintenance of channels or equivalent publishing entities within CMS environments
• Maintain a high standard of data accuracy, consistency, and completeness across records in all systems
• Perform routine quality checks to identify missing, inconsistent, or incorrect data, escalating issues as needed
• Coordinate incoming ad hoc requests for metadata updates, content record changes, asset availability, and platform setup needs
• Work closely with New Content, Rights Management, Ingest QC, Finance, Channel Management, Marketing, and other stakeholders to ensure timely and accurate updates to the content library
• Assist with researching materials and requesting tapes from the physical library
• Upload support materials to the Digital Asset Management (DAM) system
• Administer user onboarding, offboarding, and access management across supported systems, including managing platform or channel-level permissions where applicable
• Assist with onboarding new channels and partners by ensuring required data is uploaded and permissions and policies are correctly applied
• Assist with system updates, process changes, or new tool rollouts by completing assigned tasks, validating data, and testing workflows
• Flag recurring issues, system limitations, or workflow gaps to the Digital Asset Manager, providing clear examples and context
• Contribute to the ongoing evolution of content operations by supporting new tools, systems, or workflows as introduced

Skills

Attention to detail

Organizational skills

Multitasking

Adaptability

Tools

YouTube CMS

Job description

WildBrain is seeking a Digital Asset Management (DAM) Coordinator in Toronto to help maintain the integrity of our content library and CMS environments. The role supports multiple systems, including YouTube CMS, and collaborates with Content Operations and other stakeholders to ensure metadata accuracy and timely updates.

The ideal candidate will have strong attention to detail, organization, and the ability to manage metadata across systems while handling multiple tasks in a fast-paced