Creative Operations Manager

Creative Circle; Toronto; Hybrid; CAD 68,880 - 82,656; Full time

Job summary

Creative Circle is seeking a Creative Ops Manager in Downtown Toronto for a contract-to-fulltime role. The position is 4 days onsite (Mon-Thurs) with Fridays remote, starting as a 6-month engagement before converting to a full-time role.

The role centers on building processes and systems to support Creative, Social and Content teams, including implementing Adobe Workfront and optimizing intake, templates and dashboards. This is a fast-paced opportunity for an experienced ops professional.

Qualifications

• 5+ years in creative ops, marketing ops, workflow or project management.
• Experience with in-house creative or marketing agency teams.
• Experience with Adobe Workfront.
• Experience implementing enterprise workflow/PM platforms.
• Familiarity with DAM systems and libraries.

Responsibilities

• Build processes, systems and workflows for Creative, Social and Content teams.
• Lead adoption and implementation of Adobe Workfront.
• Create intake processes, templates and project structures for consistency and efficiency.
• Configure intake forms, workflows, dashboards, automations and reports.
• Identify bottlenecks and opportunities to improve planning and delivery.
• Support capacity planning and workload management across teams.
• Partner with team leads to prioritize work and meet deadlines.
• Manage working files, assets and documentation across SharePoint and AEM.
• Support vendor onboarding, contracting and partner relationships.
• Manage relationships with stock imagery and production partners.
• Support activities with agency partners.

Skills

Creative ops

Workflow management

Project management

Resource management

Adobe Workfront

Tools

SharePoint

AEM

DAM systems

Job description

Our Financial Services client is looking for a Creative Ops Manager to join their team. This will be a contract to fulltime role, starting off as a 6 month engagement and then converting to FTE.

This role is 4x per week onsite in Downtown Toronto (Mon-Thurs onsite and Remote Fridays).

The rate range is $50-60 per hour, T4.

This is fulltime hours, 9-5 per week.

What you will do:

• You'll be responsible for building processes, systems and workflows that support the Creative, Social and Content teams.
• You will lead the adoption and evolution (implementation) of Adobe Workfront.
• Build and maintain intake processes, templates and project structures that improve consistency and efficiency.
• Configure intake forms, workflows, templates, dashboards, automations and reporting structures that support business needs.
• Identify bottlenecks, inefficiencies and opportunities to improve how work is planned, prioritized and delivered.
• Support capacity planning and workload management across all the teams.
• Partner with team leads to prioritize work- to deliver on time.
• Manage working files, creative assets and documentation across SharePoint, AEM and other platforms.
• Support vendor onboarding, contracting and ongoing relationship management.
• Manage relationships with stock imagery and creative production partners.
• Support activities with agency partners.

What is needed:

• 5+ years of experience in creative ops, marketing ops, workflow management, traffic management or project management.
• Experience supporting in-house creative or marketing agency teams.
• Experience with Adobe Workfront.
• Experience leading or supporting the implementation of enterprise workflow and PM platforms.
• Experience with resource management and delivery operations.
• Familiarity with DAM (Digital Asset Management) systems and libraries.