Customs Administrator

Bison Transport Inc; Winnipeg; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Wellness program

Extracurricular sports teams

Coaching & training

Job summary

Bison Transport Inc is seeking a Customs Administrator to support customs-related issues and programs. You will build relationships with drivers, the customs brokerage community, and US/Canadian Customs agencies while delivering high-quality customer service.

You will coordinate customs clearance, review documentation, and proactively address issues to ensure smooth border crossings and accurate records. This role emphasizes accuracy, communication, and teamwork in a dynamic, essential services

Qualifications

• Strong customer service and interpersonal skills.
• Excellent written and verbal communication abilities.
• Able to work independently and as part of a team.

Responsibilities

• Coordinate customs clearance for cross-border shipments (PAPS/ACE and PARS/ACI).
• Review and process customs documentation for accuracy and compliance.
• Monitor shipment clearances and resolve issues to prevent border delays.

Skills

Customer service

Attention to detail

Communication skills

Team player

Problem solving

Tech-savvy

Job description

As a Customs Administrator, you will be a key player in supporting our customs-related issues and programs. Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers, the customs brokerage community, and US and Canadian Customs agencies.

Specific Responsibilities include:

• Coordinate customs clearance for cross-border shipments (PAPS/ACE and PARS/ACI).
• Review and process customs documentation to ensure accuracy and compliance.
• Monitor shipment clearances and proactively resolve issues to prevent border delays.
• Communicate with drivers, operations staff, customers, border officers, and customs brokers regarding shipment status and requirements.
• Investigate and resolve documentation discrepancies and customs-related inquiries.
• Maintain accurate shipment and clearance records in company systems.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidate will possess:

• Highly organized with strong attention to detail and accuracy.
• Strong problem-solving skills and ability to adapt in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Customer-focused with a professional and positive approach.
• Comfortable using computers and learning new systems and software.
• Able to work independently while contributing effectively as part of a team.
• Strong time-management skills with the ability to prioritize multiple tasks.
• Previous administrative, transportation, logistics, or customer service experience is an asset.
• Knowledge of customs processes or the transportation industry is considered an asset but not required.

Shift: 2x2x3 Continental shift.

This job is classified under NOC Code: 14100.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.