Customer Support & Repair Services Supervisor

General Dynamics Land Systems - Canada Corporation; London; On-site; CAD 70,000 - 90,000; Full time

Job summary

General Dynamics Land Systems–Canada is seeking a Customer Support Services Supervisor for the RRP Program in London, Ontario. The role oversees repair team leadership, safety, scheduling and quality deliverables on site, with occasional travel for coordination with customers and partners.

The position requires a university degree or college diploma, 3–5 years in manufacturing, strong communication and MS Office skills, and the ability to work shifts.

Qualifications

• University degree or college diploma required.
• 3–5 years in a manufacturing environment.
• Strong organizational and analytical skills.
• Valid driver’s license and willingness to travel.
• Ability to operate forklift and portable cranes.

Responsibilities

• Lead the repair team and ensure safety, schedule and quality deliverables.
• Prepare estimates using Bid and Proposal process and support contract negotiations.
• Apply ISO procedures and templates for processes and lessons learned.
• Schedule, measure and assign work to individuals and teams.
• Communicate priorities across internal departments.
• Provide daily, weekly and monthly status reports.
• Monitor and lead repair technicians on site.

Skills

Communication skills

Leadership

MS Office

Scheduling

Education

University Degree or College Diploma

Tools

Forklift

Portable Cranes

Job description

General Dynamics Land Systems–Canada is seeking a Customer Support Services Supervisor for the RRP Program in London, Ontario. The role oversees repair team leadership, safety, scheduling and quality deliverables on site, with occasional travel for coordination with customers and partners.

The position requires a university degree or college diploma, 3–5 years in manufacturing, strong communication and MS Office skills, and the ability to work shifts.