Customer Supply Chain Associate - Allocation Planner

IKO North America; Brampton; On-site; CAD 52,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

RRSP Match

Paid Vacation

Employee Assistance Program

Life Insurance

Job summary

IKO Industries Ltd. is seeking an Allocation Planner to coordinate finished goods inventory across North America, ensuring on-time delivery and alignment with customer requirements.

You will partner with plants, logistics, and the customer supply chain team, using Power BI and Excel to analyze inventory, manage open orders, and drive continuous improvements in fulfillment performance.

Qualifications

• Post-Secondary Education in Business Administration, Operations/ Inventory Management or Supply Chain is preferred.
• Must possess superior analytical, teamwork, and organizational skills.
• Must have a strong customer satisfaction focus and excellent relationship building skills.
• Use of MS Office, especially MS Excel at an advanced level is required. Knowledge of Power BI is an asset.
• Experience with JD Edwards and Salesforce is an asset.
• Strong open and interactive communication skills (written and verbal).
• Ability to problem solve and think outside the box.
• Ability to manage a large volume of emails and phone calls.
• Ability to multitask, prioritize and manage time effectively.
• Very good attention to detail.

Responsibilities

• Allocating inventory to customer orders to ensure on time delivery of products.
• Working closely with the customer supply chain team to proactively prioritize customer requirements.
• Collaborating with plants and production planners to ensure inventory accuracy and availability.
• Monitoring inventory levels at various plants and escalating any shortages to the production planning team and the customer supply chain team.
• Communicating with the customer supply chain team about any foreseeable delays in orders being fulfilled and shipped on time.
• Managing KPIS related to on time fulfillment.
• Ensuring that open orders are accurately entered and meet the minimum requirements in terms of load weight, pallet count etc.
• Collaborate with the logistics teams to ensure that orders are dispatched in a timely manner.
• Closely adhere to customer operations processes to improve customer experiences and meet established KPIS.
• Manage and review open order reports for various plants and monitor reasons for orders not shipping on time.
• Partner with teams in weekly meetings to share best practices and work on special projects.
• Collaborate with Sales for process improvement and guideline adherence.
• Analyze Power BI reports and provide insights.

Skills

Analytical

Teamwork

Organizational skills

Customer focus

Relationship building

MS Excel (advanced)

Power BI (asset)

Communication skills

Problem solving

Time management

Education

Business Administration / Operations / Inventory Management / Supply Chain

Tools

JD Edwards

Salesforce

Job description

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description

The Allocation Planner will be responsible for allocating inventory of finished goods to customers across North America in a customer centric manner.

WHAT’S IN IT FOR YOU?

• Competitive salary - $52,000 - $60,000 based on experience and qualifications.
• Health Insurance (includes Virtual Health, and HCSA), Dental Insurance, Vision Insurance
• Life Insurance, Long-term Disability, Short-term Disability
• RRSP Match
• Paid Vacation
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Service Awards
• Employee Perks & Discounts

WHEN YOU JOIN US YOU WILL BE

• Allocating inventory to customer orders to ensure on time delivery of products.
• Working closely with the customer supply chain team to proactively prioritize customer requirements.
• Collaborating with plants and production planners to ensure inventory accuracy and availability.
• Monitoring inventory levels at various plants and escalating any shortages to the production planning team and the customer supply chain team.
• Communicating with the customer supply chain team about any foreseeable delays in orders being fulfilled and shipped on time.
• Managing KPIS related to on time fulfillment.
• Ensuring that open orders are accurately entered and meet the minimum requirements in terms of load weight, pallet count etc.
• Collaborate with the logistics teams to ensure that orders are dispatched in a timely manner.
• Closely adhere to customer operations processes to improve customer experiences and meet established KPIS.
• Manage and review open order reports for various plants and monitor reasons for orders not shipping on time.
• Partner with teams in weekly meetings to share best practices and work on special projects.
• Collaborate with Sales for process improvement and guideline adherence.
• Analyze Power BI reports and provide insights.

OUR IDEAL CANDIDATE

• Post-Secondary Education in Business Administration, Operations/ Inventory Management or Supply Chain is preferred.
• Must possess superior analytical, teamwork, and organizational skills.
• Must have a strong customer satisfaction focus and excellent relationship building skills.
• Use of MS Office, especially MS Excel at an advanced level is required. Knowledge of Power BI is an asset.
• Experience with JD Edwards and Salesforce is an asset.
• Strong open and interactive communication skills (written and verbal).
• Ability to problem solve and think outside the box.
• Ability to manage a large volume of emails and phone calls.
• Ability to multitask, prioritize and manage time effectively.
• Very good attention to detail.

Benefits of Employment

IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment

IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.