Customer Success- Deployment Coordinator

WBM Technologies Inc; Calgary; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

WBM Technologies Inc in Canada is seeking a Deployment Coordinator to join the Customer Success Team. You will coordinate technology equipment and software deployments, acting as liaison between customers, technicians, vendors, and internal stakeholders to keep projects on track.

The role emphasizes clear communication, meticulous scheduling, and proactive problem-solving to deliver exceptional service across Western Canada.

Qualifications

• Grade 12 diploma or equivalent (GED).
• Experience or interest in project coordination, service coordination, scheduling, or customer support.
• Strong communication, organizational, and multitasking skills.
• A customer-focused mindset with a passion for delivering exceptional service.
• Ability to build positive relationships with customers and teammates.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and grow within the role.

Responsibilities

• Coordinate technology equipment and software deployment schedules.
• Communicate with customers, technicians, vendors, and internal teams to support successful project delivery.
• Track deployment activities and assist with scheduling, documentation, and administrative tasks.
• Follow WBM processes and use tools and systems to manage work effectively.
• Support the Customer Success team with day-to-day coordination activities.
• Contribute to a positive customer and team experience through responsive communication and problem-solving.

Skills

Communication

Organizational skills

Multitasking

Customer-focused mindset

Relationship building

Problem-solving

Education

Grade 12 diploma

Job description

• WBM Direct
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• Careers

Current Postings

Customer Success- Deployment Coordinator

Location: Regina, Saskatoon, Calgary, Winnipeg, Saskatchewan, Alberta, Manitoba
Team: Asset Management
Type: Full-Time

We are seeking aDeployment Coordinatorto join ourCustomer Success Team. This role supports customers and internal teams by coordinating technology equipment and software deployments while helping deliver an exceptional customer experience. The Deployment Coordinator serves as a key liaison between customers, technicians, vendors, and internal stakeholders to ensure projects are completed efficiently and on schedule.

What You’ll Do

• Coordinate technology equipment and software deployment schedules.
• Communicate with customers, technicians, vendors, and internal teams to support successful project delivery.
• Track deployment activities and assist with scheduling, documentation, and administrative tasks.
• Follow WBM processes and use tools and systems to manage work effectively.
• Support the Customer Success team with day-to-day coordination activities.
• Contribute to a positive customer and team experience through responsive communication and problem-solving.

What You’ll Bring

• Grade 12 diploma or equivalent (GED).
• Experience or interest in project coordination, service coordination, scheduling, or customer support.
• Strong communication, organizational, and multitasking skills.
• A customer-focused mindset with a passion for delivering exceptional service.
• Ability to build positive relationships with customers and teammates.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and grow within the role.

Why Join WBM?

At WBM, you’ll be part of a team that values collaboration, continuous learning, and meaningful work. Your role will directly support organizations across Western Canada by helping ensure technology solutions are delivered successfully and create positive business outcomes.

Additional Details

WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health, they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.

WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report .

Connect with us on LinkedIn @wbmtech .