Customer Solution Specialist

ResponsiveAds; Vancouver; On-site; CAD 60,000 - 90,000; Full time

Job summary

An innovative company is seeking a Technical Ad Operations Specialist to join their dynamic team. This role involves integrating cutting-edge HTML5 rich-media ads into various platforms, ensuring high-performance delivery. You will leverage your technical expertise in Ad Operations and software development to solve complex challenges and enhance client relationships. With a focus on creativity and problem-solving, you will play a key role in redefining ad technology solutions. If you are passionate about pushing the boundaries of digital advertising and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 3+ years in technical Ad Operations with Google Ad Manager and DV360.
• Proficient in software development, especially CSS, HTML, and JavaScript.

Responsibilities

• Integrate dynamic fluid creative into DSPs and publishers' ad serving platforms.
• Troubleshoot issues and build responsive client relationships.

Skills

Technical Ad Operations

CSS

HTML

JavaScript

HTML5 ad development

Problem-solving skills

Tools

Google Ad Manager

DV360

Data Studio

Job description

ResponsiveAds - Technical Ad Operations Specialist

ResponsiveAds is an advanced creative ad technology suite designed to produce immersive rich-media responsive display ads that outperform standard IAB engagement by 20x. As we experience strong growth post-pandemic, we are expanding our bespoke solutions team with passionate individuals eager to become trusted leads with Supply and Demand clients, redefining the future of high-performance HTML5 rich-media ads.

The company offers a combination of a self-serve studio product (SaaS), third-party native fluid ad serving, and full-service rich-media creative development. The role involves working across all areas as a technical lead specialist, integrating dynamic fluid creative into industry DSPs and publishers' first-party ad serving and data platforms. Responsibilities include solving innovative integration scenarios, troubleshooting issues, and building responsive client relationships.

Must-Have Requirements

• At least 3 years of experience in technical Ad Operations (Google Ad Manager, DV360, Data Studio)
• At least 3 years of software development expertise (CSS, HTML, JavaScript)
• Experience in HTML5 ad development
• Experience with advanced feature-rich consumer and enterprise web applications
• Recognition through awards or involvement in well-known or profitable products for a minimum of 3 years
• Proven problem-solving skills and results delivery

Additional Qualities and Skills

• Passionate about challenging software development and complex API problems
• Ability to build connectors to various DSPs for programmatic audience extension with first-party data integration
• Innovative, award-winning attitude
• Excellent presentation, communication skills, and creativity in external partnerships
• Punctuality and experience managing client relationships
• Start-up mentality with flexibility in complex situations
• Certifications in Google's products (Campaign Manager, DV360, GAM, Data Studio)
• Certifications with Facebook Apps and APIs
• Experience with dynamic creative development, third-party feed APIs, and data systems
• Design experience with HTML5 and CSS is a plus
• Experience with ad operations and trafficking
• JavaScript proficiency
• Flexibility to work with virtual teams
• Customer-first attitude with passion for excellence

Benefits & Additional Information

The candidate must be willing to go the extra mile for high-maintenance, brand-perfect clients. As part of a small team, this individual will own client solutions end-to-end. ResponsiveAds is an equal opportunity employer; applicant confidentiality is maintained. Candidates must be authorized to work in the US or Canada. Direct applications only; no agency submissions.

Contact us with your resume: [e-mail]