Customer Service & Upsell Specialist (Full-Time)

Hertz; Victoria; On-site; CAD 44,000 - 61,000; Full time

Benefits offered by this job

Up to 40% off base Hertz rental rate

Discounted travel

Gym membership

Food discounts

Career growth

Medical, dental & vision

Retirement plan with employer matching

Employee assistance program

Educational reimbursement

Job summary

Hertz Victoria is seeking a Full Time Customer Service Associate who delivers outstanding service and drives customer satisfaction. The role offers a base wage of $21.26/hr plus a bonus incentive averaging $7.96/hr, with additional earnings potential through performance incentives.

Eligible employees gain access to benefits including discounted travel, gym memberships, healthcare options, retirement plans with company match, and educational reimbursements.

Qualifications

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking and ownership mindset.
• Upsell and overcome customer objections.
• A valid driver license and clean record.

Responsibilities

• Consult with customers on Hertz rentals and maximize revenue opportunities.
• Offer products and services and address customer objections.
• Provide world class customer service and sales support.

Skills

Communication

Upselling

Relationship building

Multitasking

Ownership & accountability

Driver's license

Job description

Hertz Victoria is seeking a Full Time Customer Service Associate who delivers outstanding service and drives customer satisfaction. The role offers a base wage of $21.26/hr plus a bonus incentive averaging $7.96/hr, with additional earnings potential through performance incentives.

Eligible employees gain access to benefits including discounted travel, gym memberships, healthcare options, retirement plans with company match, and educational reimbursements.