Customer Service Sales

GMS Canada; Central Saanich; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

Group RRSP

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. is hiring for a Customer Service - Sales position at the GMS Family of Locations in Saanichton, BC. The role focuses on building material knowledge, assisting customers, and processing quotes and orders.

Shifts are Thursday – Monday with hourly wages ranging from CAD 22 to 26. Ideal candidates have inside sales and administrative experience, strong English communication, and solid computer skills to support fast-paced retail operations.

Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Skills

Inside Sales

Administrative support

Customer service

English communication

Computer skills

Job description

Position Purpose:

The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour.

Key Responsibilities:

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Qualifications:

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

The (range of) compensation for this position is $23.27 to $27.45

Job Location: GMS Family of Locations - Saanichton

2046 Keating Cross Road Saanichton, BC V8M 2A6

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

• Medical
• Dental
• Vision
• Disability & Life Insurance
• Wellness Benefits
• Group RRSP
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.