Customer Service Representative I (Part Time)

CivicInfo BC; Hope; Sur place; CAD 30 000 - 42 000; Temps partiel

Résumé du poste

Hope & Area Recreation Centre is seeking a part-time Customer Service Representative I to deliver high-quality service to facility users, manage cashiering duties and keep accurate records. The role requires strong communication and clerical skills, with the ability to handle a variety of program records and schedules.

The position supports evenings, weekends and some holidays, with shift lengths ranging from four to eight hours, and necessitates a valid driver's license and proficiency in MS

Qualifications

• Grade 12, plus experience in an office environment and handling cash.
• Excellent oral communication skills and courteous, professional customer interactions.
• Strong written communication skills including letter writing.
• Ability to understand and execute cash handling procedures and perform calculations.
• Proficient with computer and POS applications including MS Word and Excel.
• Valid Driver’s License.

Responsabilités

• Provide high level customer service to users of the facility.
• Perform cashiering and related POS duties.
• Maintain complete and accurate records of recreation programs, public schedules, and correspondence.
• Provide clerical support.

Connaissances

Customer service

Cash handling

Oral communication

Written communication

Formation

Grade 12

Outils

MS Word

MS Excel

POS database

Description du poste

Hope & Area Recreation Centre (part-time)
Competition #2026-43
November 3, 2026

If you have a passion for recreational programs, fitness or sports of any type, consider turning that passion into a rewarding employment experience. Situated in the central area of Hope, the Hope & Area Recreation Centre serves as a vital community hub. From skating to swimming, to recreation programs and more, our rec centre provides a wide range of recreation services and programs to residents of Hope and FVRD Electoral Areas A and B. We have an exciting opportunity for someone with excellent customer service skills to fill the part-time position of Customer Service Representative I.

People are at the center of everything we do, and we strive to put the needs of those we serve and the employees in the organization at the forefront of our day-to-day work. We are an organization that values teamwork and respect. We are committed to diversity, equity, inclusion, and being representative of the region we serve. We invite all qualified candidates to apply. We are dedicated to the ongoing process of building relationships and examining our work to ensure that the principles of inclusion, collaboration, and reconciliation are included. If you have a passion for public service and want to make a difference in the lives of those who live, work, and learn in the Fraser Valley, consider coming to work with us.

The successful applicant will be responsible for providing a high level of customer service to users of the facility; performing cashiering and related POS duties; maintaining complete and accurate records of recreation programs, public schedules, and correspondence; and providing clerical support.

• Grade 12, plus experience working in an office environment and handling cash;
• Must have excellent oral communication skills and be able to respond to customers in a courteous and professional manner;
• Must have strong written communication skills inclusive of letter writing;
• Must be able to understand and execute cash handling procedures and perform mathematical calculations;
• Must be able to quickly acquire the ability to proficiently utilize the computer and POS database and related applications including MS Word and Excel;
• Must possess a valid Driver’s License.

Therate for this union position is $25.99 per hour plus 16% in lieu of benefits. The Customer Service Representative I must be available for shifts from up to four (4) hours to eight (8) hours in duration, inclusive of evenings, weekends, and some holidays.

4:30 p.m. on November 17, 2026.

While we appreciate the interest of all applicants, only those candidates under consideration will be contacted.

Customer Service Representative I (Part Time)