Customer Service Representative (CSR) - Seasonal

Fraserway RV LP; Abbotsford; Hybrid; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Career growth

Corporate discounts

Bursary program

Friendly team

RV discounts

Company events

Job summary

Fraserway RV LP in Abbotsford, BC is seeking a Seasonal Customer Service Representative (CSR) to greet customers and provide RV rental information at the North Parallel location.

This full-time seasonal role includes weekend availability, a friendly team environment, growth opportunities, and benefits such as employee bursary and RV discounts. Fluency in German or Dutch is considered an asset.

Qualifications

• Must have strong customer service skills and effective communication.
• Be reliable, punctual and hardworking.
• Show energy and passion for assisting customers.
• Enjoy interacting with an international clientele.
• Fluency or familiarity with German or Dutch is an asset.
• Must be available to work on weekends.
• Able to thrive in a fast-paced environment and meet deadlines.

Responsibilities

• Meet and greet customers.
• Provide RV rental information.
• Resolve customer issues with accuracy and courtesy.
• Guide customers through paperwork at pickup and drop-off.
• Demonstrate RV features during pickup.
• Check in returning RVs and handle complaints politely.
• Assist other departments as needed.

Skills

Customer service

Communication

Integrity

Reliability

Punctuality

Energy

International clients

Weekend availability

Job description

Customer Service Representative (CSR) - Seasonal

Job Category : Dealership

Requisition Number : CUSTO003693

• Posted : August 11, 2026
• Full-Time

Locations

Showing 1 location

North Parallel - Abbotsford
Abbotsford, BC V3G, CAN

Description

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?
We are looking for aCustomer Service Representative (CSR) for our Four Seasons North Parallel, BC Location. We have Full-Time, Seasonal positions available.

WHY JOIN OUR TEAM

W e offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

• Opportunities for career growth and development
• Corporate discounts on computers, flights, hotels, etc.
• Employee/Family Bursary Program
• Friendly and supportive work environment and an ambitious team
• Discounts on RV purchases, rentals and parts
• Company events focused around social action and getting together as a team

Job Responsibilities include but are not limited to:

• Meeting & Greeting customers
• Providing RV Rental information
• Resolving any potential client issues with accuracy and efficiency
• Walking customers through paperwork at pick up and drop off
• Demonstrating features of the RV (Truck Camper & Motorhomes) at pick up
• Checking in returning RVs, handling and solving customer complaints in a friendly manner
• Helping out other departments as needed

To be successful in this role, you should possess the following Qualifications and Skills:

• Be a person of integrity and always make a positive contribution to your work environment
• Be reliable, punctual and hard-working
• Energy and passion
• Have excellent customer service and communication skills
• Being fluent in German or Dutch is considered an asset
• Have a friendly outgoing personality and love working with an international clientele
• Be available to work on weekends
• Be confident working in a fast-paced environment and meeting tight deadlines
• Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true

Compensation ranges between $19 and $22 per hour, based on customer service experience.

Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.
We thank all candidates for applying; however, only those selected for an interview will be contacted.