Bilingual Customer Service Representative (CSR) – (German or Dutch)

Fraserway-Rv; Delta; On-site; CAD 27,552 - 30,307; Full time

Benefits offered by this job

Seasonal employment

Job summary

Fraserway RV in Delta, BC is hiring a Bilingual Customer Service Representative for the seasonal period from April 2026 to October 2026. The role is available as both full-time and part-time seasonal positions, with an hourly wage of $20–$22, based on experience.

You will welcome customers, guide them through the RV rental process, explain paperwork, demonstrate RV features, and help ensure a smooth experience for an international clientele.

Qualifications

• Fluent in English plus German, Dutch, or Mandarin.
• Strong customer service and communication skills.
• Reliable, punctual and comfortable in a fast-paced environment.
• Ability to work weekends and collaborate with a team.

Responsibilities

• Welcome customers with a friendly, professional approach.
• Guide customers through their RV rental experience from pick-up to return.
• Walk customers through paperwork clearly and confidently.
• Demonstrate RV features to help customers feel ready for the road.
• Check in returning RVs and resolve concerns efficiently.
• Support other departments as needed to ensure a seamless customer experience.

Skills

Customer service

Communication skills

English fluency

German language

Dutch language

Mandarin language

Teamwork

Punctuality

Job description

Bilingual Customer Service Representative (CSR) – (German or Dutch)

Job Category: Dealership

Requisition Number: BILIN003675

• Posted : July 22, 2026
• Full-Time

Locations

Showing 1 location

Description

Bilingual Customer Service Representative (CSR) – Seasonal

Location: Delta, British Columbia | June 2026 – October 2026

Join Fraserway RV and help create unforgettable travel experiences.

Looking for an opportunity to be part of Canada’s largest RV dealer while helping customers create memories that last a lifetime? Want a role where every day is different and your work directly contributes to once-in-a-lifetime adventures?

We are hiring Bilingual Customer Service Representatives for the seasonal period from April 2026 to October 2026 at our Delta, BC dealership. Both full-time and part-time seasonal positions are available, with an hourly wage range of $20–$22, based on experience and qualifications.

Who You Are

Fluent in German, Dutch, or Mandarin

Passionate about helping people start their vacation journey on the right note

Excited to work with an international clientele and be part of meaningful travel moments

What You’ll Do

Welcome customers with a friendly, professional, and enthusiastic approach

Guide customers through their RV rental experience from pick-up to return

Walk customers through paperwork clearly and confidently

Demonstrate RV features (truck campers and motorhomes), helping customers feel ready for the road

Check in returning RVs and resolve concerns efficiently and positively

Support other departments as needed to ensure a seamless customer experience

What You Bring

Fluency in English plus German, Dutch, or Mandarin

Strong customer service and communication skills

Reliable, punctual, and comfortable in a fast-paced environment

A positive, energetic personality and a genuine passion for customer experience

Ability to work weekends and collaborate with a team

A desire to help turn vacation plans into lifelong memories

Fraserway RV is Canada’s largest vertically integrated RV company, with full-service dealerships coast to coast. We lead the industry in selling, servicing, and renting recreational vehicles, helping families and travelers experience Canada in a truly unforgettable way.