Customer Service & Office Admin (On-Site) – Health & Dental

Distinctive Auto Works; Victoria; On-site; CAD 50,000 - 66,000; Full time

Benefits offered by this job

3 weeks vacation

Extended health & dental

Job summary

Distinctive Autoworks in Victoria, BC, is seeking a full-time Customer Service and Office Administrator at our Colwood location. The role combines front-line customer service with office duties and daily bookkeeping, offering a competitive salary and comprehensive benefits.

You will manage insurance documentation, handle invoicing, payroll, and vendor orders, and support Shop operations while maintaining a friendly, professional demeanor.

Qualifications

• Related experience in a fast-paced, team-oriented environment preferred.
• Experience with accounts receivable, accounts payable and payroll preferred.
• Strong interpersonal and customer service-oriented attitude.

Responsibilities

• Interacts with customers in a caring, friendly and professional manner and identifies needs to relay to the team.
• Gathers required information to pass to estimators and tracks concerns until resolved.
• Manages shop email inbox and document flows; supports in-office administrative tasks.
• Performs daily and monthly bookkeeping duties including invoicing and reconciliation.
• Supports in-shop training of new staff and keeps accurate records in CMS and A/P systems.

Skills

Customer service

Accounts receivable

Accounts payable

Payroll

Multi-tasking

Time management

Communication skills

Education

Post-secondary courses in a related field

Tools

Audatex

Mitchell

UKG

Traverse CMS

CMS

Excel

Outlook

Word

Job description

Distinctive Autoworks in Victoria, BC, is seeking a full-time Customer Service and Office Administrator at our Colwood location. The role combines front-line customer service with office duties and daily bookkeeping, offering a competitive salary and comprehensive benefits.

You will manage insurance documentation, handle invoicing, payroll, and vendor orders, and support Shop operations while maintaining a friendly, professional demeanor.