Customer-Facing Office Administrator

Trail Appliances Ltd.; Surrey; On-site; CAD 29,000 - 37,000; Part time

Benefits offered by this job

Showroom environment

Paid time off

Generous employee discounts

Employee Recognition Program

Gym membership discount

Career Progression

Company events

Job summary

Trail Appliances Ltd. is seeking an Office Administrator in Surrey, BC to be the first point of contact for customers and to handle store administration. This role blends customer service with precise data entry and office tasks.

You will type at least 40 wpm, maintain attention to detail, and work 14 hours per week on weekends (Saturdays and Sundays). The company offers a showroom environment, discounts, and career progression.

Qualifications

• Experience working in an administrative/customer service role
• Fast and accurate data entry skills with the ability to multi-task
• Experience managing customer conflict and escalation
• Proficiency in Microsoft Office
• Must be able to work weekends

Responsibilities

• Provide exceptional service to all customers and be approachable as you are their first point of contact
• Field any incoming calls and inquiries
• Assist in administrative duties to run store administration
• Collaborate with our Sales and Customer Support Team to provide timely, proactive service and support
• Take initiative to find creative approaches that make each customer’s experience feel personal
• Build relationships and a great rapport with customers
• Teamwork – You are a team player who can also thrive independently

Skills

Typing 40 wpm

Attention to detail

Communication skills

Microsoft Office

Customer service

Teamwork

Tools

Microsoft Office

Job description

Trail Appliances Ltd. is seeking an Office Administrator in Surrey, BC to be the first point of contact for customers and to handle store administration. This role blends customer service with precise data entry and office tasks.

You will type at least 40 wpm, maintain attention to detail, and work 14 hours per week on weekends (Saturdays and Sundays). The company offers a showroom environment, discounts, and career progression.