Customer Service & Equipment Support Specialist

Uhaul; Winnipeg; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Sick days

Career stability

On-the-job training

Benefit Plan

Job summary

U-Haul is seeking a Customer Service Representative in Winnipeg, Canada. You will be the face of our service, assisting customers, managing rentals with U-Scan technology, and ensuring equipment is ready and safe for use.

The role includes inspecting and preparing trucks and trailers, answering questions, and guiding customers through products and services. We offer on-the-job education, a hands-on interview process, and bonuses upon completion of certifications, reflecting our “Hire Fast, Pay

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Winnipeg, Canada. You will be the face of our service, assisting customers, managing rentals with U-Scan technology, and ensuring equipment is ready and safe for use.

The role includes inspecting and preparing trucks and trailers, answering questions, and guiding customers through products and services. We offer on-the-job education, a hands-on interview process, and bonuses upon completion of certifications, reflecting our “Hire Fast, Pay