Customer Service & Equipment Support (Canada)

uhaul; Kitchener; On-site; CAD 24,000 - 26,000; Full time

Benefits offered by this job

Paid holidays, vacation, and sick days

Career stability

Gym Reimbursement Program

Opportunities for advancement

Valuable on‑job training

Complete Benefit Plan

RRSP payroll deduction plan

Deferred profit‑sharing plan

You Matter Program (EAP)

Mindset App Program

Wellness Programs

Discounts on Apple products, Dell

Job summary

U-Haul is seeking a Customer Service Representative at 555 Fairway Rd S, Kitchener, Ontario to assist customers with products and services, manage rentals via U-Scan, and help with moving and hooking up trucks.

You will inspect equipment, answer questions, prepare invoices, and participate in on-the-job training through U-Haul University. Certification for propane and forklift may be provided during employment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative at 555 Fairway Rd S, Kitchener, Ontario to assist customers with products and services, manage rentals via U-Scan, and help with moving and hooking up trucks.

You will inspect equipment, answer questions, prepare invoices, and participate in on-the-job training through U-Haul University. Certification for propane and forklift may be provided during employment.