Customer Service Coordinator (Part Time)

Woodward Meat Purveyors Inc; Oakville; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player in food and beverage manufacturing is seeking a dedicated Customer Service Coordinator. This part-time role involves engaging with customers at the retail counter, addressing inquiries, and ensuring smooth order processing. Ideal candidates will possess strong interpersonal and communication skills, along with a knack for multitasking and problem-solving. Join a collaborative team where your contributions will enhance customer satisfaction and streamline operations. If you're passionate about delivering exceptional service in a dynamic environment, this opportunity is perfect for you!

Qualifications

• Experience in a meat processing facility is preferred.
• Retail experience and proven customer service experience are essential.

Responsibilities

• Handling customer calls and fielding questions.
• Greeting customers and assisting with purchases.
• Processing payments and resolving customer issues.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Multitasking

Problem-Solving

Education

Experience in Meat Processing

Retail Experience

Customer Service Experience

Tools

Internal Systems Knowledge

Job description

Customer Service Coordinator (Part Time)

Woodward Meat Purveyors is looking for a Customer Service Coordinator to join their team!

The Customer Service Coordinator will be responsible for working at our retail counter, serving customers, and answering phones.

This position will be Thursday, Friday from 9-5 and Saturdays from 6:30am - 1:30pm.

RESPONSIBILITIES

• Handling customer calls and fielding questions.
• Greeting customers in our retail area and assisting them with purchases.
• Processing payments (EFT, credit, cheque, online, and cash).
• Working directly with other employees to ensure customer orders are being distributed in a timely manner.
• Responding to emails related to orders or product questions.
• Resolving customer issues or escalating as appropriate.

SKILLS

• Effective interpersonal and communication skills.
• Highly organized with strong communication skills at all levels.
• Ability to multitask and be resourceful in solving issues.
• Knowledge of internal systems.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Experience in a Meat Processing facility is preferred.
• Retail experience is preferred.
• Proven customer service experience.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Food and Beverage Manufacturing