Customer Service Associate I

dollartree; Cranbrook; On-site; CAD 19,000 - 25,000; Part time

Job summary

Dollar Tree Cranbrook, British Columbia is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the register, stock shelves, unload merchandise, and keep the store clean and safe for everyone.

The ideal candidate has a high school diploma or equivalent, retail or service experience, and strong communication and organizational skills.

Qualifications

• High school diploma or equivalent is preferred.
• Prior retail or customer service experience preferred.
• Ability to follow instructions and read operational documents.
• Lift 30–50 lbs and frequent walking, standing, and bending required.
• Excellent customer service and relationship skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store security and protect company assets.
• Keep the store stocked and replenish merchandise.
• Receive merchandise and help unload trucks.
• Ensure a clean, safe, and presentable store.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Time management

Education

High school diploma or equivalent

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time Unit K Cranbrook British Columbia V1C 7H2 Operations 40162 Dollar Tree