Customer Service Associate I

dollartree; Elmira; On-site; CAD 20,000 - 28,000; Part time

Job summary

Dollar Tree Canada is seeking a Customer Service Associate to provide a friendly shopping experience in Elmira, Ontario. You will assist customers, handle transactions, restock shelves, and ensure store safety and cleanliness.

The role requires good communication, reliability, and physical ability to lift up to 50 lbs. Part-time hours offer flexible scheduling with a focus on customer satisfaction.

Qualifications

• High school diploma or equivalent is preferred.
• Experience in customer service in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform related physical duties.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks for stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and colleagues.
• Ensure store cleanliness, order, and bathroom upkeep.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Customer service

Communication skills

Organizational skills

Problem-solving

Decision-making

Physical ability

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations

• Manage sales transactions while working assigned cash register

• Maintain security of cash and protect company assets

• Keep the store well-stocked, and recover merchandise

• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

• Ability to follow instructions and interpret operational documents is required

• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

• Excellent customer service and relationship management skills are required

• Strong organizational and communication skills are required

• Strong problem-solving and decision-making skills are required

The starting pay for this position is $17.60 per hour.

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Part time 46 Arthur St S Elmira Ontario N3B 2M7 Operations 40311 Dollar Tree